Results-driven Clinical Manager offering 10+ years of clinical, administrative, and patient care experience. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure. Significant leadership background directing multidisciplinary healthcare teams to achieve care objectives and outperform business targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Regional Clinical Manager
Summit Health CityMD
11.2022 - Current
Collaboration with the Clinical Director of day-to-day management of operations within the neuroscience service line
Responsible for supporting clinical and non-clinical staff and activities within departments
Inventory management
Direct oversight of patient schedules
Payroll management
Talent acquisition and performance coaching
Management of staff competencies and annual performance reviews
Staff orientation and assignments
Setting department goals
Maintaining effective department productivity and morale
Maintaining service line's staffing and budgetary goals
Mentoring staff
Providing patient care as needed
Communicating organizational information to staff
Coordinates patient care, identifies treatment barriers or gaps, and provides patient education
Management of quality of care
Triage of phone calls and supporting the emergency calls from patients.
Registered Nurse-Office Supervisor for Neuroscience Center
Summit Medical Group
01.2018 - 11.2022
Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions
Set up equipment and prepare medical treatment areas
Assist with interventional pain management procedures in Interventional Radiology
Streamlined physicians' influx of reports and documents by completing medical forms such as medical leave of absence, physicals, and disabilities to be reviewed and signed by the physician
Demonstrated excellent written, verbal, telephone and interpersonal communication skills
Demonstrated excellent organization and multitasking skills
Maintained accurate and detailed patient records and pertinent information
Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines
Followed through as liaison between doctor and patient for follow-up instructions/care
Triaged incoming calls to determine urgency of visit with physician or hospital emergency
Collect samples, such as blood and urine from patients, and perform routine laboratory tests on samples
Prepare patients for examinations, tests, or treatments and explain procedures
Prepare and administer medications as directed by a physician
Navigate the day to day operations for multiple specialties and office locations in the neuroscience center
Schedule and organize the workflow for staff members including physicians, receptionists, medical assistants, and nurses
Administering Covid-19 Vaccines
Registered Nurse
Davita Kidney Care
10.2017 - 06.2018
Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration
Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions
Set up equipment and prepare medical treatment areas
Operate fresenius 2008 dialysis machine and other equipment to administer dialysis care
Collect samples, such as blood and urine from patients, and perform routine laboratory tests on samples
Prepare patients for examinations, tests, or treatments and explain procedures
Prepare and administer medications as directed by a physician
Medical Assistant / RN
Medical Diagnostic Associates/AMG
09.2008 - 01.2018
Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration
Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
Collect samples, such as blood, urine, or sputum from patients, and perform routine laboratory tests on samples
Prepare patients for examinations, tests, or treatments and explain procedures
Prepare and administer medications as directed by a physician
Authorize drug refills and provide prescription information to pharmacies
Set up equipment and prepare medical treatment rooms
Sterilize equipment and supplies, using germicides, sterilizer, or autoclave
Inventory and requisition supplies and instruments
Answer patients' calls and determine how to assist them
Make appointments, keep records, or perform other clerical duties in doctors' offices or clinics.
Certified Medical Assistant
Doctor's Care Associates
06.2006 - 09.2008
Interview patients to obtain medical information and measure their vital signs, weight, and height
Record patients' medical history, vital statistics, or information such as test results in medical records
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Perform routine laboratory tests and sample analyses
Authorize drug refills and provide prescription information to pharmacies
Prepare and administer medications as directed by a physician
Clean and sterilize instruments and dispose of contaminated supplies
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
Inventory and order medical, lab, or office supplies or equipment
Contact medical facilities or departments to schedule patients for tests or admission
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Education
Associates in Science in Nursing -
JFK MUHLENBERG NURSING SCHOOL
Plainfield, NJ
06.2017
Associate in Licensed Practical Nursing -
UNION COUNTY COLLEGE
Cranford, NJ
12.2014
Certified in Medical Assistant -
BRYMAN INSTITUTE
South Plainfield, NJ
06.2006
High School Diploma -
LINDEN HIGH SCHOOL
Linden, NJ
06.2005
Skills
Resource Monitoring
Patient Advocacy
Training and mentoring
Facility Oversight
Healthcare administration
Clinical Staff Management
Performance monitoring
Certification
BLS for Healthcare Providers, 10/01/23
ACLS, 10/01/23
RN, 05/01/25, NJ
Groups
NJ League of Nursing
American Nursing Association
NJ Nursing Association
American Association of Neuroscience Nursing
Timeline
Regional Clinical Manager
Summit Health CityMD
11.2022 - Current
Registered Nurse-Office Supervisor for Neuroscience Center