Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable hospital operations. Familiar with employee motivation and retention strategies, associate relations and accreditation requirements. Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Director of Nursing, Director Clinical Operations
OhioHealth Mansfield Hospital
Mansfield, Ohio
2015.01 - Current
Participated in daily management safety team meetings to discuss safety events, census, and staffing for care site.
Collaborated with direct report managers weekly for system updates, quality metrics and and customer service scores.
Evaluated work performance of 5 nursing managers to determine performance metrics with direct reports consisting of 200 associates licensed and unlicensed .
Director of 3 interventional procedure labs including cardiac cath lab, electrophysiology lab and interventional radiology. Nursing units consisting of ambulatory, PCU, med/surg, intermediate, pediatrics, observation, renal and cardiovascular ICU.
Reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections. Organized multidisciplinary teams to solve unit challenges.
Used Strata to maintain department budgets and record expenses.
Maintained productivity targets within budget for 3 interventional labs and 5 inpatient and 1 outpatient unit.
Established new policies and updated existing policies to improve standard of care for patients.
Participated in monthly management team meetings to discuss resident status, census changes and resident complaints or concerns.
Collaborated with staff, management and external groups to coordinate patient care.
Participated in goal deployment strategic monthly management team meetings with senior leadership and directors.
Implemented Atrial Fibrillation program in 2015 with collaboration with physician leaders, EP associates and multidisciplinary team to expand scope of services.
Represented Ohiohealth Mansfield at system level for Heart and Vascular initiatives for the service line.
Implemented Structural Heart program in 2020 in collaboration with physician and system leaders to include TAVR, Watchman, PFO, ASD and MAVR.
Direct day-to-day administrative and operational functions for 350-bed facility, providing guidance and leadership to over 200 employees across more than 9 departments.
Worked with leadership team to develop new dialysis treatment process to reduce treatment delays and, improving clinical documentation and accountability for charge capture.
Assistant Director Interventional Labs
OhioHealth Mansfield Hospital
Mansfield, OH
2008.01 - 2014.12
Worked closely with Executive Director of Cardiovascular Medicine to provide high quality service for interventional labs.
Trained and mentored new employees on industry practices and standards.
Arrange schedules based on production requirements and available resources including on-call for STEMI program.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Oversaw purchasing and organization of over $100M in interventional and CRM inventory in collaboration with supply chain leadership and vendors.
Built and strengthened relationships with vendor representatives in order to maintain consistent supplies.
Lead teams of up to 20 personnel, supervising daily performance as well as training and improvement plans, special projects and daily operations. .
Assisted senior leadership in managing all aspects of operations.
Supported ODH inspections as for regulatory compliance for Adult Cardiac Catheterization and Open Heart Services.
Directed financial operations and administered budgets.
Supported continuous process and performance improvement for quality metrics, and STEMI Door to Balloon compliance.
Supported capital project planning and replacement of imaging equipment in procedure labs. Maintaining budget, timelines and performance metrics.
Developed cost savings initiatives in resources and resource utilization to assist Material Management in negotiation of contracts and decreasing operating expenses.
Developed departmental specific scorecards designed to monitor quality, customer service, productivity and fiscal benchmarks.
Cardiac Cath Lab Interventional Program was the recipient of HealthGrades 5 star recognition and ranked in the top 10% nationally the past four years.
Assistant Research Coordinator
Mid-Ohio Heart Clinic
Mansfield, OH
2007.01 - 2008.12
Assisted with regulatory binders and quality assurance and quality control procedures.
Performed administrative support duties.
Obtained participant study data from records.
Assisted in the coordination of nationally recognized clinical research in interventional cardiology.
Collected data and followed research protocols, operations manuals and case report form requirements.
Followed informed consent processes and maintained records.
Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
Cath Lab/Electrophysiology, IR Manager
OhioHealth Mansfield Hospital
Mansfield, OH
2006.01 - 2007.12
Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory agencies.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Supervised team of 20 RN's and Radiology technicians, maintained schedules, on-call rotations.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Implemented a specialized coder for interventional procedures resulting in substantial increase in revenue.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients.
Education
Bachelor of Science - Registered Nursing
Franklin University
Columbus, OH
12.2019
Masters of Healthcare Administration, MHA -
Franklin University
Columbus, OH
08.2015
Bachelor of Science - Allied Healthcare Management
Franklin University
Columbus, OH
07.2013
Associate of Science - Registered Nursing
North Central State College
Mansfield, OH
06.1992
Skills
Interdepartmental Functions Coordination
Process Implementation
Critical Thinking
Data Analysis
Financial Operations Oversight
Budget Development
Verbal and Written Communication
Budget Planning
Policy and Program Development
Operating Plans Development
Employee Recruitment and Hiring
Employee Performance Evaluations
Expenditure Authorization
Nursing Operations Management
Clinical Quality Program Standards
Stakeholder Coordination
Resource Allocation
Profitability Strategies
Accreditation Coordination
Patient Advocacy
Risk Mitigation
Organizational Goal Development
Decision Making
Performance Monitoring
Facility Oversight
Facility Inspections
Medical Programs Implementation
Resource Monitoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Nursing, Director Clinical Operations
OhioHealth Mansfield Hospital
2015.01 - Current
Assistant Director Interventional Labs
OhioHealth Mansfield Hospital
2008.01 - 2014.12
Assistant Research Coordinator
Mid-Ohio Heart Clinic
2007.01 - 2008.12
Cath Lab/Electrophysiology, IR Manager
OhioHealth Mansfield Hospital
2006.01 - 2007.12
Bachelor of Science - Registered Nursing
Franklin University
Masters of Healthcare Administration, MHA -
Franklin University
Bachelor of Science - Allied Healthcare Management