Cherree Byers
Fairmount,GA
Summary
Experienced Practice Manager with strong communication and problem-solving skills. Proven ability to lead teams, enhance patient care services, and implement efficient operational processes in a fast-paced healthcare environment.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Practice Manager
AHMG Adairsville Family Medicine & Urgent Care
Adairsville , Georgia
06.2023 - Current
- Oversee all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Manage daily operations of multiple healthcare departments.
- Develop and implement efficient workflow processes.
- Coordinate staff schedules and ensure adequate coverage.
- Oversee patient scheduling and appointment management systems.
- Facilitate training sessions for new staff members.
- Collaborate with physicians to enhance patient care services.
- Resolve escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Communicate with patients with compassion while keeping medical information private.
- Provide leadership and guidance to the medical team in order to meet goals and objectives.
- Recruit, hire and train new medical and facility staff.
- Evaluate operational performance and recommend improvements.
Lead Certified Medical Assistant
AHMG Adairsville Family Medicine & Urgent Care
Adairsville, Georgia
08.2017 - 06.2023
- Assisted healthcare providers with patient examinations and medical procedures.
- Administered injections and medications under the direction of a physician or nurse.
- Maintained accurate electronic health records for patient information management.
- Provided patient education on health maintenance and treatment plans.
- Trained and mentored new medical assistants in clinical procedures and office protocols.
- Prepared examination rooms with necessary instruments and supplies for examinations or treatments.
- Documented patient care services by charting in the medical record according to accepted practices.
- Collected laboratory specimens according to established protocols.
- Conducted quality assurance checks on all laboratory equipment used for tests or treatments.
- Performed vital signs such as height, weight, blood pressure measurements. Performed EKGs, PFTs
- Responded to patient callbacks and phone-in prescription refill requests.
- Oversaw inventory control and supply management for medical supplies and equipment.
- Maintained stock levels of supplies and equipment throughout the facility. with necessary supplies, equipment and instruments.
Certified Medical Assistant
Harbin Clinic, Cartersville Family Medicine
Cartersville, Geogia
03.2008 - 09.2016
- Assisted physicians with patient examinations and procedures.
- Collected and recorded vital signs accurately for patient assessments.
- Maintained electronic health records with up-to-date patient information.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Education
Certificate of Technical Studies/College Prep - Business
Gordon Central High School
Calhoun, GA05-2022
NCMA - Certified Medical Assistant
Coosa Valley Technical College
Rome, GA05-2007
Skills
- Clinic Operations Management
- Mission-Focused Leadership
- Team Development & Mentorship
- Clinical Expertise as a CMA
- Workflow Optimization
- Patient Centered Care
- Building a Positive Workplace Culture
- Provider Support & Engagement
Certification
- NCMA
- BLS/CPR
Timeline
Practice Manager
AHMG Adairsville Family Medicine & Urgent Care
06.2023 - Current
Lead Certified Medical Assistant
AHMG Adairsville Family Medicine & Urgent Care
08.2017 - 06.2023
Certified Medical Assistant
Harbin Clinic, Cartersville Family Medicine
03.2008 - 09.2016
Certificate of Technical Studies/College Prep - Business
Gordon Central High School
NCMA - Certified Medical Assistant
Coosa Valley Technical College