Cherrelle Burkeen
Mableton,GA
Summary
Detail-oriented and analytical finance professional with extensive experience in payment posting, reconciliation, variance resolution, and healthcare revenue cycle operations. Adept at managing month-end close, training teams, and improving workflow efficiency. Seeking to leverage my background and skills in a challenging Accounts Payable or finance support role within a dynamic, growth-focused organization.
Overview
9
9
years of professional experience
Work History
Payment Posting Representative
Fresenius Medical Care
REMOTE
06.2022 - 07.2025
- Posted and reconciled over $4 million in payments monthly, with a consistent accuracy rate of 98%, contributing to reliable financial reporting and strong internal controls.
- Submitted wire transfer requests to the Accounting Department for timely fund disbursement, ensuring accuracy, and proper documentation for financial audits.
- Trained business partners in accurately posting insurance, credit card, and patient payments, in alignment with organizational standards and billing procedures.
- Conducted weekly audits of partner postings to ensure accuracy and compliance, providing feedback, and assisting in resolving any variances identified.
- Conducted monthly reconciliation by gathering Bank of America, Wells Fargo, and credit card payment statements, along with NextGen reports, to ensure all posted payments accurately matched and balanced with bank records across 15 facilities.
- Entered and reconciled payment, adjustment, and denial transactions using both paper EOBs and electronic remittance files.
- Verified batch totals against deposit confirmations, and ensured all transactions were accurately posted in billing systems (Medical Manager / Imagine).
- Processed voluntary refund requests for overpayments to Medicare/Medicaid, ensuring compliance with CMS guidelines.
- Updated Denial Batch Manager logs, and worked with A/R teams to resolve discrepancies and underpayments.
- Generated monthly cash collections and deposit log reports; researched and escalated any variances.
- Ensured compliance with internal policies and external regulations while meeting critical billing deadlines.
- Completed month-end closing processes for 15 facilities, ensuring accurate reconciliation, and timely financial reporting.
- Collaborated across departments and with external vendors to resolve payment discrepancies, and ensure timely transaction processing.
- Supported payment posting and reconciliation for 15+ facilities, processing thousands of transactions monthly, with a high degree of accuracy.
- Processed patient payments accurately using electronic payment systems.
A/R Representative, Patient Financial Services
Grady Health System
Atlanta, GA
10.2016 - 02.2021
- Independently managed daily and monthly financial workflows, posting and reconciling high-volume payments across multiple systems.
- Maintained accuracy in deposit distribution, coding, and application of insurance, grant, and patient payments.
- Tracked down and corrected posting discrepancies; resolved errors before final batch submission.
- Escalated unresolved issues promptly and maintained detailed audit trails for transparency.
- Trained team members on accurate and timely payment posting practices.
- Analyzed and monitored daily reports to ensure timely application and reconciliation of cash flow.
- Collaborated with finance teams to ensure correct application of funds and variance resolution.
Patient Account Representative II
Prestige Staffing / Emory Healthcare
Atlanta, GA
02.2016 - 10.2016
- Posted and balanced EFT/ERA and lockbox transactions; maintained reconciliation documentation for internal audits.
- Identified and corrected payment misapplications and unexplained credit balances.
- Ensured full-cycle accuracy in payment tracking, deposit documentation, and refunds.
Skills
- Full Cycle Accounts Receivable & Payment Posting
- Invoice Verification, Coding & Expense Tracking
- Month-End Closing & Multi-Facility Reconciliation
- Vendor Statement Reconciliation & Discrepancy Resolution
- PO/Non-PO Invoice Matching Fundamentals
- Cash Application & Bank Statement Matching
- Credit Card, Insurance, and Patient Payment Processing
- Variance Resolution & Audit Compliance
- Training, Process Documentation & Peer Auditing
- Epic, NextGen, eClinicalWorks, Legacy Link, QMS
- Excel, Medical Manager, Imagine Billing Systems, Outlook
- Regulatory Compliance (CMS, HIPAA)
- Detail-Oriented, Strong Communication & Confidentiality
Additional Experience
- Medix Staffing / TN Orthopedic Alliance – Refund Specialist (2014–2015)
- RAI / DaVita Dialysis – Refund Analyst (2012–2013)
- - Managed insurance refunds and reconciliations, reviewed EOBs, and corrected posting errors.
Timeline
Payment Posting Representative
Fresenius Medical Care
06.2022 - 07.2025
A/R Representative, Patient Financial Services
Grady Health System
10.2016 - 02.2021
Patient Account Representative II
Prestige Staffing / Emory Healthcare
02.2016 - 10.2016
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