Cherri Jones
Forney
Summary
Dedicated security professional with strong leadership in supervising personnel and ensuring adherence to safety protocols. Experience encompasses incident reporting, customer service, and access control, resulting in a secure environment. Actively pursuing a bachelor's in health services administration while holding Texas Level II and Level III security licenses.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Dollar General
Memphis
01.2022 - 04.2022
- Assisted with daily store operations, enhancing customer service experience.
- Supported management with efficient opening and closing procedures.
- Trained team members on store policies and procedures. and maintained store standards.
Package Handler
FedEx Express
Memphis
05.2015 - 03.2022
- Operated effectively in fast-paced distribution environment to support overall workflow.
- Achieved productivity and accuracy goals, contributing to operational success.
- Loaded and unloaded freight, ensuring compliance with company safety standards.
Security Shift Supervisor
Allied Universal
Irving
11.2004 - 06.2006
- Led security officers during assigned shifts, ensuring adherence to protocols.
- Enforced company security policies and procedures.
- Conducted security patrols and monitored facility safety to mitigate risks.
- Responded to incidents and emergencies.
- Compiled detailed incident reports and daily activity logs to document activities and ensure accountability.
- Facilitated training sessions for security officers to enhance their skills.
Patient Service Representative
Memphis Health Center
Memphis
06.2004 - 11.2004
- Delivered excellent customer service in healthcare environment, fostering positive patient experiences.
- Registered patients and scheduled appointments to ensure efficient patient flow.
- Verified insurance information and maintained confidential records to uphold patient confidentiality and support billing processes.
Education
Bachelor of Science - Health Services Administration
Strayer University
06-2026
Medical Assistant Certificate -
Stepful
01-2026
High School Diploma -
Memphis Adult High School
Memphis, TN12-2025
Skills
- Package Handling
- Safety Compliance
- Logistics Coordination
- Inventory Management
- Quality Control
- Workflow Management
- Time Management
- Problem Solving
- Microsoft Office Suite
- Collaboration
- Customer Service
- Effective communication
Certification
- Texas Level II Security License
- Texas Level III Security License
- Medical Assistant Certificate Stepful
Timeline
Lead Sales Associate
Dollar General
01.2022 - 04.2022
Package Handler
FedEx Express
05.2015 - 03.2022
Security Shift Supervisor
Allied Universal
11.2004 - 06.2006
Patient Service Representative
Memphis Health Center
06.2004 - 11.2004
Bachelor of Science - Health Services Administration
Strayer University
Medical Assistant Certificate -
Stepful
High School Diploma -
Memphis Adult High School