Cherri Lentsch
Westport,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Budtender
Tokeland Cannabis
09.2022 - 01.2024
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Restocked supplies and arranged displays.
- Managed high volume of cash with 100% accuracy rate.
Budtender
Kaleafa Cannabis Company
05.2021 - 04.2022
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Restocked supplies and arranged displays.
- Managed high volume of cash with 100% accuracy rate.
Visitor Information Center Clerk
Westport Grayland Chamber Of Commerce
04.2019 - 05.2021
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Welcomed customers with friendly greeting.
- Answered frequent questions.
- Gathered information from callers and directed them to correct offices.
Repossession Driver
Freeman Towing LLC
03.2017 - 12.2018
- Improved vehicle recovery rates by efficiently locating and securing collateral assets.
- Enhanced client satisfaction with timely and professional repossession services.
- Reduced company liability by strictly adhering to state laws and regulations during repossessions.
- Maintained accurate records of repossessed vehicles, ensuring proper documentation and reporting.
- Operated light trucks to deliver loads as far as 100 miles from home location.
Education
No Degree - Medical Billing And Coding
Bryman College, Lynnwood, WA, USA
Lynnwood, WA07.2005
GED -
Spectrum Alternative
Kingston, WA09.1993
Skills
- HIPAA Compliance
- Medical Office Administration
- Insurance Verification
- Data Entry
- Medical Billing and Coding
- HIPAA Guidelines
- Medical Records Management
- Problem Solving
- Multitasking
- Electronic Health Records
- Customer Service
Timeline
Budtender
Tokeland Cannabis
09.2022 - 01.2024
Budtender
Kaleafa Cannabis Company
05.2021 - 04.2022
Visitor Information Center Clerk
Westport Grayland Chamber Of Commerce
04.2019 - 05.2021
Repossession Driver
Freeman Towing LLC
03.2017 - 12.2018
No Degree - Medical Billing And Coding
Bryman College, Lynnwood, WA, USA
GED -
Spectrum Alternative
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