Cherry Rosendahl
Ellinwood,KS
Summary
Courteous professional with experience multi-tasking in a very busy office while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist/Ophthalmic Tech
Dr. Donald Beahm M.D.
Great Bend, Kansas
07.2014 - Current
- Managed appointment scheduling for patients, ensuring efficient use of office resources.
- Handled the scheduling of surgical patients with the hospital ensuring all paperwork was completed fully and correctly.
- Cross trained as ophthalmic technician responsible for all visual field testing and optos retinal scans as needed.
- Handled office supply management, monitoring inventory levels and placing orders as needed.
- Trained new staff on front desk operations and customer service protocols.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Maintained accurate patient records through data entry during the check in and check out process in PM software as well as paper charts.
Education
Lyons High School
Lyons, KSSkills
- Appointment scheduling
- Patient record management
- Office supply management
- Customer relationship management
- Sensitive information handling
- Customer assistance and interaction
- Data entry
- Communication skills
- Problem solving
- Attention to detail
- Filing and documentation
- Scheduling
- Multi-line telephone systems
References:
- Arlene Zorn, RN, previous co-worker 620-792-9806
- Jeanne Shapland, previous co-worker 620-653-2855
- Donna Wells, previous co-worker 620-797-2815
- Jo Rowe, previous co-worker 620-639-1463
- Mary Jane Leiker, co-worker 620-792-9636
Timeline
Front Desk Receptionist/Ophthalmic Tech
Dr. Donald Beahm M.D.
07.2014 - Current
Lyons High School