Summary
Overview
Work History
Education
Skills
Timeline
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Cheryce Buell

Livonia,MI

Summary


As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for a strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Office Manager

JCB Pest & Weed Control
01.2004 - 11.2025


  • Oversaw daily office operations, ensuring efficiency.
  • Managed scheduling and logistics for service technicians, optimizing travel routes and appointment allocations.
  • Trained new office staff on operational procedures and software systems, enhancing performance and productivity.
  • Expense management, payroll, and mileage documentation for tax purposes.
  • Accounts receivable/accounts payable
  • Report services to the Arizona Department of Agriculture for termite treatments and inspections.
  • Handled clientele concerns and rectified the issue, if any.

Secretary

Buell Exterminating
07.1998 - 12.2003
  • Managed incoming as well as outgoing service calls.
  • Managed scheduling and coordination of appointments for pest control services.
  • Maintained accurate records of customer service requests and documented when service was complete.

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Education

No Degree - Business Administration

Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZ

High School Diploma -

Ironwood High School
Glendale, Arizona, AZ
05-1997

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Proposal writing
  • Decision-making
  • Attention to detail
  • Phone and email etiquette
  • Teamwork
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Problem-solving
  • Billing
  • Scheduling and calendar management
  • Payroll and budgeting
  • Relationship building

Timeline

Office Manager

JCB Pest & Weed Control
01.2004 - 11.2025

Secretary

Buell Exterminating
07.1998 - 12.2003

No Degree - Business Administration

Maricopa Community Colleges, Glendale Community College

High School Diploma -

Ironwood High School
Cheryce Buell