Experienced professional in customer service management and logistics with a strong background in client assessments and personalized care plan development. Extensive experience in hospice care enhances skills in crisis intervention and conflict resolution. Effective communicator dedicated to improving client outcomes through tailored support and advocacy. Proven track record of facilitating impactful workshops that address diverse client needs.
Demonstrated respect, friendliness, and. willingness to help wherever I was needed
Patient care
Supply chain management
Customer/client satisfaction
Case documentation
Client engagement
Counseling
Computer / Microsoft
Problem solving
Conflict resolution
Case management
Email/telephone etiquette
Individualized counseling
Staff management
Organized/multitasking
Group therapy
Treatment planning
Patient/ client assessment