Maggie Brozio
Champaign,IL
Summary
Dedicated Case Manager Specialist with expertise in client advocacy, care coordination, and ethical practice. Proven ability to assess client needs and facilitate effective communication to enhance outcomes.
Detail-oriented Case Manager skilled in conducting comprehensive assessments and developing tailored intervention strategies. Committed to ethical practice and strong team collaboration, ensuring high-quality service delivery and improved client outcomes.
Overview
10
10
years of professional experience
Work History
Case Manager Specialist
Aetna, a CVS Health
Villa Grove, IL
09.2022 - Current
- Assessed client needs to develop personalized care plans and ensure service delivery
- Coordinated with healthcare providers to facilitate access to necessary resources
- Tracked client progress and modified care strategies based on comprehensive feedback and observed outcomes.
- Facilitated crisis intervention support to resolve issues with efficiency and effectiveness.
Case Manager
OSF Sacred Heart Medical Center
Danville, IL
01.2018 - 08.2022
- Coordinated patient care plans, ensuring alignment with clinical guidelines and patient needs.
- Conducted comprehensive assessments to identify patient needs and develop tailored intervention strategies.
- Facilitated communication among healthcare teams to optimize patient outcomes and streamline service delivery.
- Managed case documentation using electronic health record systems, ensuring accuracy and compliance with regulations.
Crisis Counselor
Crosspoint Human Services
Danville, IL
01.2016 - 12.2017
- Provided crisis intervention support to individuals facing mental health challenges.
- Developed and implemented safety plans for clients in distressing situations.
- Facilitated group therapy sessions, fostering peer support and engagement.
- Collaborated with multidisciplinary teams to ensure comprehensive client care.
- Worked in emergency room at Carle/OSF to assist doctors in diagnosing/treating patients
Education
Bachelor of Science - Sociology
The Ohio State University
Columbus, OH05-2015
Bachelor of Science - Criminology
The Ohio State University
Columbus, OH05-2015
Skills
- Client advocacy
- Ethical practice
- Cultural history
- Case assessment
- Time management
- Multitasking and organization
- Direct patient care
- Team collaboration
- HIPAA compliance
- Case documentation
- Patient support
- Patient assessments
- Community resources
- Case planning
- Case needs assessment
- Care coordination
- Risk assessment
- Documentation and reporting
- Patient needs assessment
- Case management
Timeline
Case Manager Specialist
Aetna, a CVS Health
09.2022 - Current
Case Manager
OSF Sacred Heart Medical Center
01.2018 - 08.2022
Crisis Counselor
Crosspoint Human Services
01.2016 - 12.2017
Bachelor of Science - Sociology
The Ohio State University
Bachelor of Science - Criminology
The Ohio State University