Detail-oriented office manager with a strong background in accounting principles and problem-solving. Skilled in improving operational efficiency and maintaining accurate records, ready to contribute to organizational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
Town & Country Land Care LLC
Aurora, CO
04.2008 - Current
Managed daily office operations and ensured efficient administrative support.
Maintained accurate records and updated databases regularly.
Developed office policies to enhance operational efficiency and effectiveness.
Implemented filing systems to improve document retrieval and organization.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Reviewed files and records to obtain information and respond to requests.
Coded and entered daily invoices with in-house accounting software.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Ensured compliance with applicable laws regarding employment practices.
Lead Tax Auditor
City and County of Denver
Denver, CO
06.2022 - 07.2025
Performs full performance-level auditing work, applying generally accepted accounting principles and auditing standards in conducting financial and tax compliance audits of entities engaged in business in Denver, and provides assistance to the supervisor with work prioritization, assignment, evaluation, and quality control over professional audit staff.
The Lead Tax Auditor performs permanently assigned lead worker duties and responsibilities, overseeing the work of tax auditors, and performs full-performance level work conducting financial and accounting tax compliance audits of licensed businesses.
Decision Making – Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions, or solve a problem.
Mathematical reasoning – solves practical problems by choosing appropriately from a variety of mathematical and statistical techniques.
Oral Communication – Expresses information to individuals or groups effectively; taking into account the audience
and nature of the information; makes clear and convincing oral presentations; listens to others, attends to
nonverbal clues, and responds appropriately.
Planning and Evaluating – Organizes work, sets priorities, determines resource requirements; determines short or
long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization
to accomplish goals; monitors progress and evaluates outcomes.
Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to
generate and evaluate alternatives, and to make recommendations.
Working with People - Shows respect for the views and contributions of other team members. Shows empathy,
listens, supports, and cares for others, and reconciles conflict
Writing – Writes in a clear, concise, organized, and convincing manner for the intended audience.
Senior Tax Auditor
City and County of Denver
Denver, CO
04.2007 - 06.2022
Performs full-performance level auditing work applying generally accepted accounting principles and auditing
standards in conducting financial and tax compliance audits of entities engaged in business in Denver.
The Senior Tax Auditor performs full-performance level work conducting financial and accounting tax compliance
audits of licensed businesses.
Applies audit procedures and methodology, generally accepted auditing standards, generally accepted accounting
principles, statutory guidelines, and working paper preparation for compliance and internal control.
Applies and participates in the design of various auditing and accounting tests of entities engaged in business in
Denver to determine the reliability, integrity, and internal control of financial and operational systems for
compliance purposes.
Interprets relevant sections of the Denver Revised Municipal Code (DRMC) and/or the Colorado Revised Statutes
and uses professional judgment in applying them.
Examines accounting records of varying complexity levels of complexity which may include general ledgers,
financial statements, asset registers, registers and journals in the revenue, purchasing, and payroll cycles, and legal
contracts and other supporting source documents, to verify transactions have been properly recorded and are in
compliance with DRMC and/or Colorado Revised Statutes.
Creates and maintains work papers, schedules, and reports and provides documentation to support audit
conclusions.
Reviews audit findings and conclusions with business owner or business representative, which may include
Certified Public Accountants, attorneys, chief financial officers, or controllers. Responds to questions and suggests
appropriate procedures for corrective action. Educates business owner or business representatives on ordinance
or statutory requirements to improve compliance. Manages conflict.
Prepares audit reports with recommendations for corrective action, including collecting deficiencies or issuing
refunds.
Staff Tax Auditor
City and County of Denver
Denver, CO
04.2005 - 04.2007
Performs entry-level of performance progressing to standard-level of performance auditing work applying
generally accepted accounting principles and auditing standards in conducting financial and tax compliance audits
of entities engaged in business in Denver.
The Staff Tax Auditor performs entry-level work conducting finanical and accounting tax compliance audits of
licensed businesses.
Knowledge of generally accepted auditing standards and procedures for conducting financial and compliance,
economy and efficiency, and program results audits.
Knowledge of accounting principles and auditing standards sufficient to be able to determine compliance with
internal accounting procedures.
Skill in interpreting and applying written guidelines, precedents and work practices to standardized work situations
or specific cases.
Skill in recognizing non-standardized situations and preparing recommendations for problem resolution.
Skill in establishing and maintaining effective working relationships with other employees, organizations and the
public.
Skill in utilizing the principles and practices of effective and persuasive communications to elicit and/or present
explanatory or interpretive information.
Skill in preparing professional written documentation, including charts and/or maps, to illustrate and convey
pertinent facts.
Education
MBA - Accounting
CSU-Global
Denver, CO
11-2020
Bachelor of Science - Accounting
University of Phoenix
Westminster, CO
01-2004
Skills
Knowledge of accounting principles and auditing standards sufficient to be able to determine compliance with
internal accounting procedures
Knowledge of state statutes, City Charter and ordinances contract requirements and other City rules and
regulations sufficient to be able to determine compliance
Skill in interpreting and applying written guidelines, precedents and work practices to standardized work situations
or specific cases
Skill in establishing and maintaining effective working relationships with other employees, organizations and the
public
Skill in maintaining and organizing files, documents and records
Skill in analyzing information relative to the work assignment and providing recommendations