Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Hi, I’m
Cheryl Blevins
Summary
Overview
12
years of professional experience
Work History
Panteo
Customer Service Manager
09.2017 - 06.2020
Job overview
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Cnbc Tv18
Director of Operations
09.2008 - 09.2019
Job overview
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
Skills
- Account Management
- Sales Promotion
- Complaint resolution
- Report Preparation
Timeline
Customer Service Manager
Panteo
09.2017 - 06.2020
Director of Operations
Cnbc Tv18
09.2008 - 09.2019
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