Cheryl Broadus
Washington County Assessor's Office
FAYETTEVILLE,Arkansas
15
years of professional experience
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Work History
Office Manager
3 Years 6 Months- Coordinated office operations to enhance workflow efficiency and improve service delivery.
- Managed scheduling and appointments for staff, optimizing resource allocation across departments.
- Developed and maintained filing systems to ensure accurate and organized record-keeping.
- Implemented process improvements that streamlined administrative tasks, reducing turnaround times.
- Oversaw inventory management for office supplies, ensuring availability while minimizing waste.
- Facilitated communication between departments to support project collaboration and information sharing.
- Assisted in preparing reports and presentations for senior management, enhancing decision-making processes.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Office Manager
4 Months- Trained new employees on office policies, procedures, and software tools to ensure smooth onboarding.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Completed bi-weekly payroll for [Number] employees.
- Kept high average of performance evaluations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Interceded between employees during arguments and diffused tense situations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Coordinated office operations to enhance workflow efficiency and improve service delivery.
- Developed and maintained filing systems to ensure accurate and organized record-keeping.
- Implemented process improvements that streamlined administrative tasks, reducing turnaround times.
- Oversaw inventory management for office supplies, ensuring availability while minimizing waste.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Office Manager/Executive Assistant
8 Years 4 Months- Streamlined office operations to enhance workflow efficiency and reduce administrative bottlenecks.
- Managed scheduling and coordination of meetings, ensuring optimal use of resources and time.
- Developed and implemented office policies that improved compliance with organizational standards.
- Supervised administrative staff, fostering a collaborative environment to enhance team performance.
- Oversaw budget management for office supplies, ensuring cost-effectiveness while maintaining quality standards.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Managed executive schedules, prioritizing appointments and meetings to enhance time efficiency.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Streamlined office procedures, enhancing operational workflows and reducing administrative bottlenecks.
- Trained new staff on office protocols, promoting knowledge sharing and team collaboration.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Improved document management and accessibility with creation of centralized digital repository.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Fostered positive work environment, organizing team-building activities and events.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Screened personal and business calls and directed to appropriate party.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Monitored front areas so that questions could be promptly addressed.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Completed bi-weekly payroll for 25 employees.
- Completed bi-weekly payroll for [Number] employees.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Interceded between employees during arguments and diffused tense situations.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
High School Diploma
No Degree - Business Administration And Management
Skills
Customer service
Office management
Organizational skills
Office administration
Billing
Payroll processing
Bookkeeping
Time management
Attention to detail
Multitasking and organization
Reliability
Effective communication
Adaptability and flexibility
Human resources
Timeline
Office Manager
Washington County Assessor's Office
01.2023 - CurrentRead More
Office Manager
America's Car-Mart
09.2022 - 01.2023Read More
Office Manager/Executive Assistant
Welder Testing, INC
02.2011 - 06.2019Read More
Deer Park High School
High School Diploma
Read More
San Jacinto Jr. College
No Degree from Business Administration And Management
Read More