Summary
Overview
Work History
Education
Skills
Zip
State
City
Timeline
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Cheryl Burke

Not Hispanic Or Latino,FL

Summary

With an Associate’s Degree in Fashion Merchandising and a strong background in customer service, problem-solving, and research, I am dedicated to delivering exceptional customer experiences and finding innovative solutions to meet client needs. My professional experiences have developed my ability to effectively communicate, empathize, and build rapport with diverse clientele. I possess a keen eye for detail and am skilled at analyzing complex issues to identify root causes and implement effective solutions.

Overview

17
17
years of professional experience

Work History

Owner

Cheryl Burke Dog Concierge
Holliston
01.2007 - Current
  • Owner/founder of dog sitting business providing reliable and trustworthy pet companionship and care
  • Manage all aspects of business, including: dog walking (solo or group walks); overnight pet sitting; basic training reinforcement; administering medications; and transporting to vet or grooming appointments.

Realtor/Sales Associate

MVP Realty Associates
Naples
  • Assisted clients in buying, selling, and renting properties
  • Staged properties, hosted open houses (property showings), managed contracts, and maintained client communication
  • Conducted market research to assess property values, market trends, and competition in local real estate market.

Amazon Shopper

Whole Foods
Naples
  • Responsible for selecting items from shelves based on customer orders
  • Provided quality control inspecting for damage, defects, or discrepancies during shopping
  • Corresponded with customers; worked to enhance efficiency and customer service.

Sales Associate

Naples Platinum
Naples
  • Scheduled and conducted property showings for potential buyers
  • Prepared/staged homes for open house
  • Provided client consultation, market analysis, property listings
  • Built and maintained relationships with other real estate professionals, stayed informed about changes in real estate laws, answered client questions.

Receptionist

Fit For Life Health Center
Naples
  • Managed all aspects of the front desk and provided comprehensive administrative support for busy medical office
  • Answered phone calls and inquiries, scheduled appointments, updated the calendar, entered new patient information, and verified insurance coverage and eligibility.

Customer Service Representative

Eileen Fisher (remote)
  • Assisted customers with product selection, provided product information and recommendations, and styling advice
  • Answered customer questions and concerns, engaged in timely live chat, processed transactions
  • Promoted customer loyalty and satisfaction.

Sales Associate

Eileen Fisher
Wellesley
  • Assisted customers with product selection, provided product information and recommendations, and styling advice
  • Answered customer questions and concerns, engaged in timely live chat, processed transactions
  • Promoted customer loyalty and satisfaction
  • Sales Associate position also involved maintaining merchandise displays, fitting room assistance and personalized product selection.

Education

Associate's Degree - Fashion Merchandising

Skills

  • MS Office
  • Zendesk
  • Exceptional communication and interpersonal skills
  • Organizational skills
  • Time management skills
  • Attention to detail
  • Customer focus and support
  • Live Chat
  • E-mail support
  • Sales

Zip

34112

State

FL

City

Naples

Timeline

Owner

Cheryl Burke Dog Concierge
01.2007 - Current

Realtor/Sales Associate

MVP Realty Associates

Amazon Shopper

Whole Foods

Sales Associate

Naples Platinum

Receptionist

Fit For Life Health Center

Customer Service Representative

Eileen Fisher (remote)

Sales Associate

Eileen Fisher

Associate's Degree - Fashion Merchandising

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Cheryl Burke