CHERYL CAMPBELL
St. Louis,MO
Summary
Results-oriented administrative professional skilled in managing enrollment and operational processes. Recognized for cultivating strong partnerships with families and staff while overseeing efficient front office operations. Experienced in coordinating logistics and implementing process improvements that enhance overall performance and student success.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Administrative Assistant
Lift For Life Academy Elementary
St. Louis, MO
02.2021 - Current
- Serve as a primary point of contact for families, staff, visitors, volunteers, vendors, and stakeholders by answering multi-line phone systems, responding to inquiries, providing information, and resolving concerns in a professional and timely manner.
- Support student enrollment, registration, and onboarding processes by assisting families with application completion, collecting and verifying required enrollment documentation, uploading records into the Student Information System (SIS), and ensuring compliance with district and state enrollment requirements while providing a positive experience for students and families.
- Manage confidential student records, attendance, health documentation, and enrollment data across multiple systems while ensuring accuracy and compliance.
- Administer and monitor student health services by providing care and support for illnesses and injuries, overseeing medication administration according to individualized health plans, and maintaining accurate medical documentation in compliance with school policies and procedures.
- Facilitate transportation communications by serving as a communication link between families, school staff, and the Transportation Department regarding route changes, transportation concerns, and student dismissal procedures.
- Maintain and communicate updated car rider lists through Google Docs, group messaging, and email to ensure accurate student dismissal and safe transportation procedures.
- Prepare and distribute updated bus route manifests to staff to ensure students are assigned to the correct transportation routes and dismissed safely and accurately.
- Collaborate with the Principal and Dean of Students to plan school events and field trips, oversee event communications, coordinate logistics, collect and track event and field trip payments, and ensure accurate recordkeeping. Provide ongoing administrative support to teachers and staff to promote efficient operations, successful events, and positive family engagement.
- Oversee office operations by managing equipment, technology, and supply needs, ensuring timely maintenance and uninterrupted daily operations.
- Oversee visitor management, student check-in/check-out procedures, and school safety protocols while maintaining a secure and welcoming environment.
- Contribute to daily school operations by coordinating administrative processes, communications, logistics, and compliance requirements in a fast-paced educational environment. Facilitate timely and accurate communication to teachers, staff, and administrators via email, messaging platforms, and in-person interactions to support efficient daily operations and organizational effectiveness.
- Support teachers and staff by ensuring classrooms have necessary supplies and resources, coordinating administrative requests, assisting with student behavior and incident-related communications, and serving as a liaison between administrators, families, and school personnel to promote effective school operations.
School Operations Manager
EAGLE College Preparatory School
St. Louis, MO
06.2020 - 01.2021
- Oversaw daily operations, ensuring a safe, organized, and efficient school environment.
- Coordinated transportation, meal programs, school events, and testing operations, enhancing student access to essential services.
- Collaborated with school leadership to implement health and safety protocols, including social distancing procedures and building signage.
- Led operational planning and execution during COVID-19, including coordinating the distribution of Chromebooks and Wi-Fi hotspots to support virtual learning.
- Supervised kitchen staff, custodians, front office staff, teacher assistants, and substitute teachers, ensuring effective team performance and support.
- Managed budgets, purchasing, and invoice processing, ensuring accuracy and timely submissions.
- Coordinated facility maintenance, vendor services, and ensured compliance with safety regulations and school policies.
- Developed and implemented procedures that streamlined communication and workflow, increasing operational efficiency.
- Monitored and tracked operational issues, including technology and service delays, to ensure timely resolution and continuous improvement.
- Partnered with vendors and IT support to address technology needs and troubleshoot issues impacting staff and families.
- Supported front office operations, including student attendance, visitor management, and school-wide communication.
- Trained and guided staff on updated procedures, systems, and expectations to maintain consistency and accountability.
Office Manager
EAGLE College Preparatory School
St. Louis, MO
08.2016 - 06.2020
- Coordinated the ordering, distribution, and inventory of office and school supplies while maintaining cost-effective purchasing practices and supporting operational needs.
- Supervised administrative and support personnel, ensuring efficient daily operations.
- Oversaw front office operations, including visitor management and student check-in/check-out procedures, to maintain a safe and welcoming environment.
- Handled high-volume communication, including phone calls, emails, and in-person inquiries, while providing excellent customer service.
- Managed office equipment and technology to ensure optimal functionality and timely repairs, minimizing disruptions.
- Coordinated staff travel, field trips, and school-wide communications to enhance collaboration and engagement.
- Collaborated closely with stakeholders, including school leadership, staff, families, and external partners.
- Assisted with enrollment processes, student records management, and data entry within the student information system (SIS).
- Supported school leadership with scheduling, reporting, and administrative tasks to maintain smooth operations.
- Supported student needs by coordinating the distribution of technology, including hotspots and Chromebooks.
- Conducted school tours for prospective families and new staff, providing a welcoming and informative experience.
Teacher Assistant / Mentor
EAGLE COMPASS Educational Program
St. Louis, MO
08.2015 - 01.2016
- Provided one-on-one and small group support to reinforce lessons and improve student understanding.
- Facilitated academic, social, and physical support for students, enhancing overall development.
- Collaborated with teachers to manage classroom dynamics and provide instructional assistance.
- Tracked student progress, providing timely updates to teachers and staff to inform instructional strategies.
- Built positive relationships with students to encourage engagement, confidence, and positive behavior.
- Assisted with classroom preparation, organization, and maintaining a structured learning environment.
Founder & Director
CDC New Vision Early Childhood Center
St. Louis, MO
01.2000 - 12.2014
- Founded and successfully operated a fully licensed early childhood center, overseeing all aspects of business operations, administration, and financial management.
- Led the planning, development, and startup of the facility, including coordinating construction, licensing, inspections, and full regulatory compliance.
- Managed budgets, financial systems, and funding sources to ensure long-term sustainability and growth.
- Developed and implemented policies, employee and parent handbooks, operational procedures to ensure consistent and compliant operations.
- Directed marketing strategies and enrollment initiatives, enhancing community outreach to increase program participation.
- Established and maintained relationships with families, community partners, regulatory agencies to foster program success.
- Built and maintained a high-performing team through strategic hiring, training, supervision, and ongoing staff development.
- Oversaw daily program operations, ensuring a safe, nurturing, and developmentally appropriate learning environment for children.
Education
Bachelor of Science - Management
University of Phoenix
St. Louis05-2026
Certification - Business Administration
Mansfield Business College
St Louis, MO05-1988
Some College (No Degree) - Early Childhood Education
St. Louis Community College
St Louis, MOSkills
- SIS management
- Data and Records Management
- Administrative Support
- Customer Service Administration
- Event Planning and Coordination
- Policy Implementation and Compliance
- Stakeholder communication
- Project and Operations Management
- Information Management
- Recordkeeping
- Team Leadership
- Business and Education Administration
Certification
- Missouri Substitute Teaching Certificate, Missouri Department of Elementary and Secondary Education
- Missouri Notary Public | Commission: May 11, 2026 – May 10, 2030
Accomplishments
- Inducted Member, The National Society of Leadership and Success (leadership honor society)
Timeline
Administrative Assistant
Lift For Life Academy Elementary
02.2021 - Current
School Operations Manager
EAGLE College Preparatory School
06.2020 - 01.2021
Office Manager
EAGLE College Preparatory School
08.2016 - 06.2020
Teacher Assistant / Mentor
EAGLE COMPASS Educational Program
08.2015 - 01.2016
Founder & Director
CDC New Vision Early Childhood Center
01.2000 - 12.2014
Bachelor of Science - Management
University of Phoenix
Certification - Business Administration
Mansfield Business College
Some College (No Degree) - Early Childhood Education
St. Louis Community College