Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Cheryl Cavitt

Omaha,NE

Summary

Energetic Customer Service Representative with 10+ years experience in resolving customers inquiries. Detail oriented with exceptional listening and problem solving skills.

Overview

10
10
years of professional experience

Work History

Childcare Provider

Little Blessings Childcare
05.2018 - Current
  • Facilitate and care for young children in a safe learning environment

Customer Support Specialist

Marriott
08.2023 - 02.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Multitasked to handle diverse customer needs in high-volume setting, prioritizing tasks to keep up with challenging deadlines.
  • Responded to customer inquiries and provided technical assistance over phone.

Inbound Sales Representative

Omaha Steaks
09.2022 - 12.2022
  • Assist customer with orders (Seasonal)

Home Health Care Aide

HOME HEALTH CARE AIDE
02.2017 - 05.2018
  • Personal care provider for the aging

Customer Care Specialist

American Express
08.2015 - 01.2017
  • Responsibilities
  • Convert callers in to customers
  • Accomplishments
  • Bonus
  • Skills Used: Sales

Education

Associate - Early childhood

Metropolitan Community College
Omaha, NE

Skills

  • Customer Service
  • Childcare
  • Nursing
  • Detailed active listener
  • Windows
  • Word
  • Excel
  • Powerpoint
  • Sales

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Customer Support Specialist

Marriott
08.2023 - 02.2025

Inbound Sales Representative

Omaha Steaks
09.2022 - 12.2022

Childcare Provider

Little Blessings Childcare
05.2018 - Current

Home Health Care Aide

HOME HEALTH CARE AIDE
02.2017 - 05.2018

Customer Care Specialist

American Express
08.2015 - 01.2017

Associate - Early childhood

Metropolitan Community College

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Cheryl Cavitt