Cheryl Cichon
Huntington Beach,CA
Overview
5
5
years of professional experience
Work History
Receptionist
Buisness
03.2025 - Current
- Greets incoming clients/customers professionally and offers friendly and helpful service.
- Confirmed appointments, communicated with clients, and updated client records.
- Promptly answers phone calls and redirects incoming calls to the appropriate office.
- Maintains the reception area tidy and clean to give customers a good first impression.
- Resolved problems and complaints from customers.
- Handled cash transactions and kept precise records of sales sales and payments.
- Simplified front desk activities to manage phone calls, emails, and walk-in clients more efficiently.
- Managed multiple tasks and fulfilled deadlines.
- Warmly welcomes customers, answers general questions, established the purpose of visit.
Tutor
07.2024 - Current
- Motivates students towards learning and studying to build confidence and reduce fear of failing.
- Provides homework assistance utilizing particular resources and curriculum.
- Increases student comprehension by using personalized teaching strategies and accommodating different learning styles.
- Provides one-on-one tutoring sessions, modifying lessons to fit the specific needs of each student while encouraging self-directed learning.
- Gives constructive criticism on assignments, helping students develop writing and problem-solving skills.
- Tutored a variety of students to strengthen their understanding of the material, boost confidence, and develop critical learning abilities.
Volunteer
Nova Vita Foundation
12.2019 - Current
- Helped with special events and programs.
- Helped plan and organize events to ensure that events are fun, well-organized, and ran well.
- Used effective interpersonal communication skills to inform others.
- Communicated with staff members to update them about volunteer opportunities and events.
- Mentored new volunteers, created a welcoming and inclusive team environment.
- Led group discussions and activities to address various community concerns.
Babysitter
Personal Employer
01.2020 - 06.2021
- Played games, worked on puzzles, and read stories to young children.
- Have constructive conversations with kids and guardians.
- Maintained a clean and orderly environment to ensure the well-being of children under care.
- Reassured children when upset, offering stability and emotional support.
- After activities, I picked up the toys and tidied up the play area to organize and keep the house clean.
- Set a good example for kids by teaching them to organize toys, wash their hands, and share.
- Resolved conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- To stop the spread of germs, sanitize regularly touched surfaces, tabletops, dishes, and toys.
Education
Undergraduate - Japanese
Cal State University Long Beach
Long Beach, CA05-2028
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Team leadership
- Multitasking
- Conflict resolution
- Customer engagement
- Problem solving
- Teamwork
- Critical thinking
- Communication skills
Timeline
Receptionist
Buisness
03.2025 - Current
Tutor
07.2024 - Current
Babysitter
Personal Employer
01.2020 - 06.2021
Volunteer
Nova Vita Foundation
12.2019 - Current
Undergraduate - Japanese
Cal State University Long Beach
High School Diploma -
Fountain Valley High School