Cheryl Coleman
Ocean Springs,MS
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Chilis Restaurant. Proven ability to enhance guest engagement and maintain cleanliness standards in high-volume dining environments. Experienced in cash handling and POS systems, ensuring efficient operations and satisfied customers.
Overview
2026
2026
years of professional experience
Work History
Server
Chilis Resturant
Gulfport, MS
2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
The Reef
Biloxi, MS
2022 - 2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Shift Leader
Starbucks
Gulfport, MS
2015 - 2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
General Studies
Mgccc
Perkinston, MSHigh School Diploma -
Diberville High School
D'Iberville, MSSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- High volume dining
Timeline
Server
Chilis Resturant
2019 - Current
Server
The Reef
2022 - 2025
Shift Leader
Starbucks
2015 - 2019
General Studies
Mgccc
High School Diploma -
Diberville High School