CHERYL D. GREEN
SOUTH OZONE PARK,USA
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Case Management
Lantern Community Services
Queens, New York
03.2025 - Current
- Conduct intake interviews and assessments.
- Counsel youth client’s with confronting issues adversely affecting their lives (i.e.: mental illness, addiction, abuse)
- Maintain a caseload of 40-45 clients. Conduct room inspections as required and develop a weekly service plan, complete progress notes for each case session.
- Monitor and follow up with Youth’s on all immigration/Employment applications in progress and completed.
- Connect Youth to legal services and other benefits, including social services, and Medicaid, etc.
- Manage day-to-day functioning of immigration services, including the management of case files.
- Assist with all required immigration inquiries and correspondence.
- Draft legal documents an Manage day-to-day functioning of immigration services, including the management of case files and correspondence for review by supervisor/attorneys.
- Prepare and conduct Know Your Rights workshops for the Youth, and educational sessions ( in person) on immigration matters on a regular basis.
- Maintain case files and data entry in a case management database known as CARES.
Case Managment
Acacia Network
Queens, New York
07.2023 - 03.2025
- Coordinated client services to ensure access to essential resources and support.
- Developed individualized care plans based on client needs and circumstances.
- Facilitated communication between clients and healthcare providers for optimal care.
- Collaborated with community organizations to enhance service delivery for clients.
Case Management
Black Veterans for Social Justice
Brooklyn, New York
02.2018 - 07.2023
- Maintain a caseload of 40-45 clients. Conducted room inspections and developed a weekly service plan, completing progress notes for each case session.
- Conduct intake interviews and assessments.
- Counsel youth clients with confronting issues adversely affecting their lives (i.e.: mental illness, addiction, abuse)
- Counseled students exhibiting behavioral, academic, or health challenges, diagnosing issues and coordinating necessary support services.
- Monitor and follow up with youths on all immigration/Employment applications in progress and completed.
- Applied positive reinforcement methods to redirect youths negative behaviors.
- Promoted language development skills through reading and storytelling.
- Developed and facilitated curriculum for seminars and workshops, enhancing participant engagement and learning outcomes.
- Help teachers prepare children and youth for transition into the next grade.
- Tutored children/ youths during after school programming so they can achieve success.
- Maintained detailed records of children's academic progress and development. of children/ youths' academic development for teacher.
- Observed students to supply teachers with potential feedback regarding learning blocks and opportunities for support.
- Administered minor first aid to injured students.
- Maintained a safe environment.
School Aide
PS 155 Q
09.2007 - 11.2016
- Assisted teachers with classroom management and student engagement activities.
- Supported teachers in maintaining classroom order and fostering student participation.
- Supervised students during lunch and recess, ensuring safety and appropriate behavior.
- Supported individual students with special needs in daily educational tasks.
Education
H.S.D -
PENN FOSTER College
New York01-2026
B.A -
Capella University
Certification
- CPR/ FIRST AID, 06/25
- FIREGUARD F01 License, 11/28
- FIRE GUARD F02 License, 10/30
- OSHA, 03/24
- NYS Security Guard License
Timeline
Case Management
Lantern Community Services
03.2025 - Current
Case Managment
Acacia Network
07.2023 - 03.2025
Case Management
Black Veterans for Social Justice
02.2018 - 07.2023
School Aide
PS 155 Q
09.2007 - 11.2016
H.S.D -
PENN FOSTER College
B.A -
Capella University