Cheryl Fields
Bluffton,SC
Summary
Detail-oriented and organized . Effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
10
10
years of professional experience
Work History
Property Manager In Training
Real Estate Management
06.2021 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Schedule tenant appointments
- Direct concerns / complaints to Property Manager In Charge
- Schedule vendors
- Assist with budgeting
- Assist with vacancy
- Assist with work orders
- Assist with advertising, marketing, promoting property
Apartment Assistant
Marsh Management & Real Estate
04.2018 - 06.2021
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and maintained filing systems to facilitate easy access to information.
- Assist with getting unit keys made
- Removed locked boxes
- Schedule Vendors
- Assist with making sure work orders are completed with 48 hours
- Assist with weekly reports
- Assist with budgeting
- Provide support to Property Manager In Charge
Property Inspector
Southern Rentals
11.2015 - 04.2018
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Maintained sufficient number of units market-ready for lease.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Developed annual operating budgets and forecasts, and marketing plans.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Receptionist
Graystar Real Estate
08.2013 - 11.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled office meetings and client appointments for staff teams.
Education
Property Management In Charge -
Real Estate School For Success
Columbia, SC01.2024
High School Diploma -
Bluffton High School
Bluffton, SC06.2012
Skills
- Customer Service
- Record Keeping
- Data Base Management
- Tenant Relations
- Maintenance Knowledge
- MRI Software
- Inspection
- Affordable Housing Knowledge
- Fair Housing and Americans with Disabilities Act ( ADA )
- LIHTC Knowledge
Timeline
Property Manager In Training
Real Estate Management
06.2021 - Current
Apartment Assistant
Marsh Management & Real Estate
04.2018 - 06.2021
Property Inspector
Southern Rentals
11.2015 - 04.2018
Receptionist
Graystar Real Estate
08.2013 - 11.2015
Property Management In Charge -
Real Estate School For Success
High School Diploma -
Bluffton High School
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