CHERYL FLOWERS

As a reflexer ,I've worked at MCM, Theory, Marc Jacobs, DKNY. ARMANI, Uggs, and Hoka as a Reflexer, where I assisted in running up sales.

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Worked with fellow sales team members to achieve group targets.
• Assisted customers with product selection, sizing and styling.
• Engaged customers to promote ongoing sales and promotions.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.

• Participated in product testing to provide feedback on athletic gear functionality.
• Trained younger athletes, sharing techniques and strategies for improvement.
• Collaborated with teams to enhance performance and drive success.
• Assisted in maintaining an organized and visually appealing sales floor.
• Collaborated with team members to ensure seamless customer service experiences.
• Executed promotional events to enhance brand visibility and customer engagement.
• Greeted customers and provided exceptional customer service.
• Collected payments from customers using cash registers or other point-of-sale systems.
• Processed online orders for delivery or pick up in store locations.
• Provided accurate information about product features, pricing and availability to customers.
• Assisted customers with selection of appropriate sports apparel, equipment and merchandise.

• Keyed orders for Internet, Telephone and Cable packages, for businesses, scheduled installation date of these services, for major companies and new start up businesses as well.
• Assisted customers with any issues after installation by troubleshooting or rescheduling missed install dates.
• Answered telephones and gave information to callers, transferred calls to appropriate supervisors.
• Operated office equipment, such as fax machines, copiers, or phone systems and new systems, put in place every month.
• Scheduled and confirmed appointments for clients, customers, or supervisors.
• Provided services to customers, such as order placement or account information.

• Supported individuals with daily living activities and personal care.
• Assisted in developing and implementing individualized support plans.
• Collaborated with healthcare professionals to ensure comprehensive care.
• Facilitated social and recreational activities to promote engagement.
• Accompanied individuals on outings to promote independence and integration into the community.
• Assisted individuals in learning and developing new skills.
• Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.

• Assisted customers in selecting products and providing personalized recommendations.
• Managed inventory levels and organized merchandise on the sales floor.
• Collaborated with team members to maintain a visually appealing store layout.
• Resolved customer inquiries and complaints with professionalism and empathy.
• Participated in promotional events to increase product visibility and customer interaction.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Assisted customers with product selection, sizing and styling.
• Maintained up-to-date knowledge of store merchandise and policies.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

• Provided Care, Custody, and Control of Detainees.
• Enforced my Interpersonal Communication skills on a daily basis, to diffuse difficult situations.
• Performed daily walk throughs of the area assigned with supervisors.
• Assigned to main Central Control Office of facility, where I assigned Lunch reliefs for officers on posts, assigned posts to oncoming tours.
• Faxed daily overtime and sick reports to Department heads on a daily basis.
• Provided Attorney's and Civilians with departmental Identification badges upon entering facility.
• Fielded a high volume of calls daily, from the public and Department heads.

• Monitored school premises to ensure safety and security for students and staff.
• Conducted safety drills and trained staff on emergency response procedures.
• Collaborated with law enforcement to address safety concerns in schools.
• Investigated incidents and reported findings to school administration promptly.
• Provided assistance during school events to maintain a secure environment.
• Engaged with students to promote a culture of safety and respect.
• Maintained records of safety incidents and implemented preventive measures.
• Conducted daily safety inspections of school facilities and grounds to identify potential hazards.
• Maintained a logbook documenting all security-related activities performed throughout the day.

• Processed customer transactions accurately and efficiently at a busy department store.
• Assisted customers with product inquiries and provided excellent service experience.
• Maintained a clean and organized checkout area for optimal customer flow.
• Handled cash, credit, and gift card transactions securely during peak hours.
• Collaborated with team members to ensure smooth store operations during shifts.
• Resolved customer complaints professionally and effectively to enhance satisfaction.