Dynamic sales leader with a proven track record in B2B sales and client management. Expertise in performance analysis and contract negotiation, driving revenue growth and fostering long-term partnerships.
Overview
38
38
years of professional experience
Work History
Director of Sales, CS and Merchandising
Upstate Niagara Cooperative Inc.
Lancaster, NY
12.1992 - Current
Managed a sales team to meet or exceed performance goals consistently.
Cultivated key client relationships, enhancing satisfaction and establishing long-term partnerships.
Mentored sales team members, improving performance and supporting professional growth.
Negotiated contracts with vendors, suppliers, and partners to secure favorable terms.
Oversaw budget allocations for sales activities, ensuring optimal resource utilization.
Resolved customer complaints swiftly, ensuring customer retention through satisfactory solutions or refunds.
Analyzed customer feedback to identify improvement areas in products and services.
Attended trade shows and industry events to promote company brand image.
Regional Sales Manager
Reimann Wholesale
Watertown, New York
07.1988 - 10.1992
Led regional sales teams to enhance customer engagement and loyalty.
Managed key client relationships, enhancing satisfaction and retention rates.
Collaborated with senior executives to assess performance and develop sales strategies, resulting in increased revenue generation.
Trained and mentored staff on effective sales techniques and product knowledge, improving team competence.
Analyzed regional market trends to identify growth opportunities.
Monitored competitor activities and assessed pricing trends within the region.
Prospected and cultivated relationships with contacts to promote product lines and solutions.
Education
Associate of Applied Science - Business Administration
Jefferson Community College
Watertown, NY
06-1988
Skills
B2B sales
Client management
Budget oversight
Contract negotiation
Sales reporting
Performance analysis
Competitive analysis
Profitability optimization
Brand promotion
Order fulfillment
Team leadership
Sales coaching
Time management
Organizational skills
Problem solving
Accomplishments
Outstanding Job Performance Award
Vendor of the Year Award - Kinney Drugs
Timeline
Director of Sales, CS and Merchandising
Upstate Niagara Cooperative Inc.
12.1992 - Current
Regional Sales Manager
Reimann Wholesale
07.1988 - 10.1992
Associate of Applied Science - Business Administration