Cheryl Heard
Herriman ,UT
Summary
Reliable Medical professional with 6+ years of experience in a Dermatology Clinic environment. Expertly assists with office operations and physician support by gathering patient information, assisting with biopsies, prescription refills, and adding patient diagnosis into EMA.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Dermatology and Aesthetics Center of Utah
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted in Mohs procedures
- Assisted physicians in surgeries
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant
Little Rock Dermatology Clinic
02.2017 - 08.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted in Mohs procedures
Fitness Instructor
ZENSTUDIO Fitness
05.2015 - 08.2023
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Designed innovative fitness plans to keep clients engaged.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Encouraged participants to stay motivated and reach fitness goals.
- Demonstrated proper form and technique to prevent injury.
- Monitored and tracked clients' progress and adjusted instructions to attain successful outcomes.
- Adapted classes to meet needs of participants with varying fitness levels.
- Motivated participants through one-on-one instruction and positive feedback.
- Used music to motivate and energize classes.
- Promoted safe and inclusive environment for club clients and members.
- Promoted fitness classes to boost gym attendance.
Sales Associate
Lululemon
08.2021 - 01.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Pulaski Technical College
Diploma -
Harmony Grove High School
05.2007
Skills
- Proper Sterilization Techniques
- Dermatologic Screenings
- Incisional Biopsies
- EMR Systems ( EMA and Ederm)
- Specimen Collection
- Medical Procedures Understanding
- Medical terminology knowledge
- Reliable team player
Timeline
Medical Assistant
Dermatology and Aesthetics Center of Utah
10.2023 - Current
Sales Associate
Lululemon
08.2021 - 01.2022
Medical Assistant
Little Rock Dermatology Clinic
02.2017 - 08.2023
Fitness Instructor
ZENSTUDIO Fitness
05.2015 - 08.2023
Diploma -
Harmony Grove High School
Pulaski Technical College
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