CHERYL HILL
Las Vegas,NV
Summary
Seasoned System Administrator with 16-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 16 Years of progressive IT experience.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Application Administrator
Las Vegas Valley Water District
Las Vegas, NV
02.2003 - 06.2019
- Delivered training, documentation and end-user support.
- Offered system and application support to internal employees.
- Monitored daily logs and reports and escalated issues to system administrators to reach resolution.
- Assisted network group with tasks and troubleshot.
- Implemented new applications, features and enhancements to existing applications.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Payroll Specialist
Las Vegas Valley Water District
Las Vegas, NV
07.1992 - 02.2003
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Managed payroll data entry and processing for 1400 employees to comply with predetermined company guidelines.
- Managed payroll data entry and processing for 1400 employees to comply with predetermined company guidelines.
- Reviewed time records for 1400 employees to verify accuracy of information.
- Documented and processed all garnishments for bankruptcies, student loans and child support orders.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
- Managed payroll for organization of 1400 personnel.
- Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.
- Assisted accountant with both internal and external audits relating to processing of payroll.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals.
- Developed and maintained internal control processes, document procedures, identification of areas to improve internal controls and implementation of policy change.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Balanced and submitted bankruptcy report and child support for check disbursement.
- Collaborated with technology programmers to remedy system problems to achieve timely employee payments.
- Built and maintained contract calendars and managed set up for new banks for direct deposit and accrual year-end processes.
- Verified and submitted timekeeping information for accurate and efficient payroll processing
Education
Associate of Applied Science - Computer Technology
Youngstown State University
Youngstown, OH05.1981
Skills
- Performance Monitoring and Optimization
- Project Requirements
- Startup and Shutdown Management
- SQL ApplicationUser Support
- Issue and Problem Resolution
- Accounts Payable and Accounts Receivable
- Team Support
- Vendor Contracts
- Change Management Process
- Customer Satisfaction
- Testing and Quality Assurance
- New Technology Integration
Certification
- Licensed Life and Health Insurance - August, 2018 through present
Licensed Health and Life Agent
I currently hold the certification but have never worked in this capacity to date.
Timeline
Application Administrator
Las Vegas Valley Water District
02.2003 - 06.2019
Payroll Specialist
Las Vegas Valley Water District
07.1992 - 02.2003
Associate of Applied Science - Computer Technology
Youngstown State University
- Licensed Life and Health Insurance - August, 2018 through present
Similar Profiles
Isaac RossIsaac Ross
Network & Systems Administrator at Las Vegas Valley Water DistrictNetwork & Systems Administrator at Las Vegas Valley Water District
Wendy HolguinWendy Holguin
Preserve Guest Services Assistant 1 at Las Vegas Valley Water DistrictPreserve Guest Services Assistant 1 at Las Vegas Valley Water District
Kayla TorresKayla Torres
Custodian at Las Vegas Valley Water DistrictCustodian at Las Vegas Valley Water District