Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl HINE

Plains,PA

Summary

Lively and compassionate Receptionist/Dental Assistant with a proven track record at Bernard J. Hine, D.M.D. Excelling in professional phone etiquette and patient care, enhanced dentist efficiency and patient satisfaction. Skilled in multitasking and problem-solving, ensured a clean, welcoming environment and adeptly managed patient appointments and insurance verifications, contributing to improved office operations.

Overview

34
34
years of professional experience

Work History

Receptionist/Dental Assistant

Bernard J. Hine, D.M.D
06.1985 - 03.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a calm and comfortable relationship with patients and family members.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Scheduled and confirmed patient appointments.
  • Verified patient insurance eligibility and benefits.

Education

High School Diploma -

Wyoming Valley West
Kingston, PA
06.1974

Skills

  • Professional phone etiquette
  • Caring and compassionate
  • Problem solving
  • Love animals

Timeline

Receptionist/Dental Assistant

Bernard J. Hine, D.M.D
06.1985 - 03.2019

High School Diploma -

Wyoming Valley West
Cheryl HINE