Cheryl Jeffrey
Jonesville,MI
Summary
Dynamic professional with a strong background in customer service and team leadership at County National Bank. Proven ability to enhance operational efficiency and foster collaboration among team members. Skilled in money handling and problem-solving, consistently achieving departmental goals while maintaining high standards of service and satisfaction.
Overview
24
24
years of professional experience
Work History
Assistant Manager
County National Bank
Jonesville
10.2014 - Current
- Assisted in daily operations, ensuring smooth workflow and efficient service delivery.
- Supported team members in achieving departmental goals through effective communication and collaboration.
- Learned company policies and procedures to provide accurate information to customers.
- Handled routine customer inquiries, enhancing overall satisfaction with prompt responses.
General Laborer
Main Street Pizza
Jonesville
03.2019 - 04.2021
- Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
- Assisted in food preparation, maintaining quality and consistency across menu items.
- Cleaned and organized workstations, promoting efficiency and a safe environment.
- Collaborated with team members to meet production goals during peak hours.
New Accounts/Loan Processing
County National Bank
Hillsdale, MI
06.2001 - 10.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
General -
Jonesville Community School
Jonesville, MI05.1990
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Employee scheduling
- Employee performance evaluations
- Multitasking and organization
- Coaching and mentoring
- Recruitment and hiring
- Multitasking Abilities
Timeline
General Laborer
Main Street Pizza
03.2019 - 04.2021
Assistant Manager
County National Bank
10.2014 - Current
New Accounts/Loan Processing
County National Bank
06.2001 - 10.2014
General -
Jonesville Community School