Cheryl Lawson
Des Plaines,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Superior Knife, LLC
09.2018 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant
Superior Knife Inc
08.2001 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Handled purchase orders, receiving inventory, entering payables, billing, statements, collections
Education
High School Diploma -
Finney High School
Detroit, MI06.1976
Skills
- Customer Service
- Data Entry
- Computer Skills
- Customer Relations
- Dedicated Team Player
- Invoice Processing
- Mail Management
- Mail distribution
- Office Equipment Maintenance
Timeline
Administrative Assistant
Superior Knife, LLC
09.2018 - 05.2024
Administrative Assistant
Superior Knife Inc
08.2001 - 09.2018
High School Diploma -
Finney High School
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