Cheryl Lewis
Lawrenceville,GA
Summary
Results-driven customer service professional with a proven track record in resolving inquiries efficiently. Demonstrates strong communication and empathy skills to foster rapport and enhance customer satisfaction. Adept at thriving in fast-paced environments, complemented by foundational knowledge in accounting practices.
Overview
6
6
years of professional experience
Work History
Customer Service/Claims Representative
State Farm
Dunwoody, GA
07.2025 - 07.2025
- Assisted customers with claims inquiries and policy information.
- Maintained accurate records of claims and customer interactions.
- Processed a high volume of claims efficiently while maintaining quality standards.
- Assisted claimants, providers and clients with problems or questions regarding claims.
Accounts Payable Clerk
Oldcastle APG
Dunwoody, Georgia
10.2020 - 06.2021
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Managed vendor relationships through prompt communication of payment information.
- Interfaced and responded to inquiries to correct accounts payable discrepancies.
- Worked with purchasing group to resolve purchase order matching issues.
Accounts Payable Specialist
Bitzer US
Flowery Branch, GA
05.2019 - 09.2020
- Handled high-volume invoice processing with minimal supervision.
- Foreign and domestic PO invoice processing for materials received.
- Prepared payment requests for domestic and foreign vendors for wire transfers, with specific vendors paid via credit cards.
- Assisted with month-end closing activities related to accounts payable.
- High-volume processing of freight invoices for various freight companies.
Education
Accounting and Finance
Bishop State Community College
Mobile, ALGenesis Healthcare Institute
Douglasville, GASkills
- Customer Service
- Time management
- Team collaboration
- Effective communication
- Microsoft office
- Adaptability and flexibility
- Verbal and written communication
- Active listening
- Detail orientation
- Multitasking Abilities
Timeline
Customer Service/Claims Representative
State Farm
07.2025 - 07.2025
Accounts Payable Clerk
Oldcastle APG
10.2020 - 06.2021
Accounts Payable Specialist
Bitzer US
05.2019 - 09.2020
Accounting and Finance
Bishop State Community College
Genesis Healthcare Institute