Cheryl Lockhart
Hudson,NH
Summary
Assistant Manager with over 9 years of experience in supervising daily operations and training staff.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Dairy Queen Grill & Chill
Hudson, New Hampshire
09.2016 - Current
- Oversaw daily operations and coordinated staff activities to maintain workflow.
- Resolved customer service inquiries and complaints promptly to enhance customer satisfaction.
- Conducted training for new team members on standards and procedures to ensure compliance and consistency.
- Ensured compliance with health and safety regulations during food preparation.
Customer Service Cashier
M&c clothing and gifts
Nashua, New Hampshire
2014 - 09.2016
- Processed customer transactions using point-of-sale systems efficiently.
- Handled cash, credit, and debit transactions accurately and securely.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Restocked shelves with clothing and gifts to enhance product availability.
- Trained new cashiers on register procedures and customer service standards.
- Greeted customers and provided friendly customer service.
Prep Line Cook
Friendlys Ice Cream
Nashua, New Hampshire
2009 - 2014
- Maintained cleanliness and organization in the kitchen area.
- Assisted in following food safety and sanitation guidelines.
- Stocked supplies and managed inventory of ingredients regularly.
- Organized food storage areas ensuring that all items were properly labeled and dated.
inner layer operator
Altron
Wilmington, Massachusetts
1995 - 1997
- Operated machinery safely and efficiently in a fast-paced production environment.
- Conducted routine inspections of machinery to identify potential issues early.
- Responded quickly to operational challenges, ensuring minimal disruption to production lines.
- Inspected finished products to verify conformity to quality standards.
Cash Office Associate
BJ's Wholesale
Nashua
- Processed cash transactions accurately and efficiently for customer purchases.
- Maintained organized cash office environment and ensured proper cash handling procedures.
- Prepared daily cash reports and reconciled discrepancies with attention to detail.
- Ensured compliance with company policies regarding safety and security in the cash office.
- Verified cash drawer, counted money and balanced receipts.
Front End Associate
Market Basket
Tewksbury, Massachusetts
- Assisted customers with product inquiries and store navigation.
- Operated cash register and processed customer transactions efficiently.
- Restocked shelves with products to meet customer demand.
- Handled customer returns and exchanges according to store policy.
Education
Machine
Shawsheen Valley Tech
Billerica, MA06-1988
Skills
- Team leadership
- Employee training
- Inventory ordering
- Cash handling
Timeline
Assistant Manager
Dairy Queen Grill & Chill
09.2016 - Current
Customer Service Cashier
M&c clothing and gifts
2014 - 09.2016
Prep Line Cook
Friendlys Ice Cream
2009 - 2014
inner layer operator
Altron
1995 - 1997
Cash Office Associate
BJ's Wholesale
Front End Associate
Market Basket
Machine
Shawsheen Valley Tech