Detail-oriented professional with strong organizational skills, managing front desk operations and legal processes. Committed to delivering exceptional customer service and effective communication.
Work History
Receptionist
1 Year 4 Months
Tending Toes Salon | 04.2025 - Current
Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
Handled customer inquiries, providing information on services and promoting special offers.
Maintained organized reception area, contributing to a welcoming environment for clients.
Assisted in processing payments and managing cash register accurately during peak hours.
Coordinated with stylists to streamline appointment bookings and optimize service flow.
Implemented efficient filing system for client records, improving accessibility and confidentiality.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Legal Assistant
7 Years 5 Months
Law Offices of Parsons, Behle & Latimer | 06.2017 - 11.2024
Prepared legal documents including pleadings, motions, and discovery materials.
Managed case files and maintained accurate records for attorney review.
Coordinated communication between clients, attorneys, and court personnel.
Conducted legal research to support case strategy and preparation.
Assisted in trial preparation by organizing evidence and exhibits.
Implemented efficient filing systems to improve document retrieval processes.