Senior Account Executive with 20 years of outside sales experience, consistently exceeding sales targets and recognized as a top performer. Expertise in account lead generation and strategic prospecting, driving business growth and enhancing client relationships. Proven ability to lead teams with clear objectives and effective motivational techniques. Strong communication skills complement a solid understanding of sales methodologies and industry best practices.
Overview
19
19
years of professional experience
Work History
Senior Account Executive
AMERICAN CITY BUSINESS JOURNAL
NEW YORK
06.2006 - Current
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Met with new customers to share product and service information, listen to needs and learn about business operations.
Sold new products and services and developed new accounts to maximize revenue potential.
Maintained contact information database by keeping account details updated, clear and relevant.
Researched emerging industry trends, applications and concepts to enhance products and services.
Motivated team members to meet and exceed sales targets.
Brought in over $1.4 million in revenue while managing multiple high-profile accounts.
Developed strategic relationships with key clients to enhance account retention.
Collaborated with cross-functional teams to streamline project delivery and communication.
Managed complex client accounts, ensuring alignment with business objectives.
Conducted market research to identify trends and inform sales strategies.
Facilitated training sessions for junior staff on account management best practices.
Prepared detailed proposals and presentations for prospective clients and stakeholders.
Analyzed client feedback to improve service offerings and customer satisfaction.
Maintained up-to-date knowledge of industry trends and developments in order to better serve clients' needs.
Prepared presentations for clients regarding new products or services offered.
Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
Provided timely responses to customer inquiries, complaints, or requests for information.
Created detailed reports on sales performance, revenue forecasts, and budget expenditures.
Negotiated contracts with vendors for advertising services and other resources.
Attended trade shows and conferences in order to network with potential partners.
Director of Admissions
Empire Education Group
Albany
01.2012 - 05.2016
Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
Conferred with educators to identify current classroom concerns and diversify instructional strategies.
Optimized student educational strategies with clear advice on course choices, progression and career options.
Implemented recruitment methods designed to increase application pool within targeted areas.
Identified issues, analyzed information and provided solutions to problems.
Carried out day-to-day duties accurately and efficiently.
Education
High School Diploma -
Brighton High School
Brighton, MA
Associate of Arts - Liberal Arts And General Studies
Cazenovia College
Cazenovia, NY
Bachelor of Arts - Communications
SUNY Buffalo State
Buffalo, NY
Skills
P>Product and service expertise
P>Sales quota achievement
P>Business development and planning
P>Customer satisfaction
P>Business Development
P>Sales expertise
P>Goals and performance
P>Sales Reporting
Sales strategy development
Personal Information
Title: Senior Account Executive
Timeline
Director of Admissions
Empire Education Group
01.2012 - 05.2016
Senior Account Executive
AMERICAN CITY BUSINESS JOURNAL
06.2006 - Current
High School Diploma -
Brighton High School
Associate of Arts - Liberal Arts And General Studies
Promotional Sales Account Executive- NC Markets at American City Business JournalsPromotional Sales Account Executive- NC Markets at American City Business Journals