Cheryl Moreno
Westland,MI
Summary
Dynamic professional with a proven track record at Von Maur, excelling in service excellence and teamwork. As a Visual Designer, I enhanced user experiences through innovative designs while managing multiple projects. In the Gift Department, I fostered customer relationships, driving repeat business and ensuring accuracy in cash handling.
Overview
13
13
years of professional experience
Work History
Sales Associate Gift Department
Von Maur
09.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Visual Designer
Von Maur
10.2012 - 09.2017
- Enhanced user experience by creating visually appealing and intuitive interface designs for web and mobile applica
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining exceptional quality standard
- Collaborated cross-functionally on projects and advocated for specific requirements of designs with production teams.
- Targeted visual designs on specific audiences and applications.
Education
Master of Arts - Arts Administration
University of Michigan, Flint
Flint, MI05-2012
Bachelor of Science - Art And Human Environments
Eastern Michigan University
Ypsilanti, MI06-1996
Skills
- Service excellence
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
Prior to working at Von Maur, I worked at Northwood University, Midland MI as their Campus and Cultural Arts Coordinator. I engaged area groups, colleges and schools in presenting visual and performing artists with the goal of reaching underserved populations. My primary focus was Northwood University students. I brought visiting artists into the classrooms, held art exhibits and organized receptions.
Timeline
Sales Associate Gift Department
Von Maur
09.2017 - Current
Visual Designer
Von Maur
10.2012 - 09.2017
Master of Arts - Arts Administration
University of Michigan, Flint
Bachelor of Science - Art And Human Environments
Eastern Michigan University
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