Summary
Overview
Work History
Education
Skills
Certification
Skills
Timeline
Cheryl Murphy

Cheryl Murphy

Lorain,OH

Summary

Encouraging Plant Manager/Supervisor with 6 years of experience. Successful at monitoring employee progress and accurate inventory management. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized Plant Supervisor with an excellent eye for detail and commitment to worker safety. Dedicated to time management and meeting long-term goals through streamlining day-to-day functions. Committed to efficiency and preventive maintenance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Postal Supervisor

United States Postal Service, USPS
Cleveland, OH
03.2017 - 11.2023
  • Encouraging Plant Manager/Supervisor with 6 years of experience. Successful at monitoring employee progress and accurate inventory management. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized Plant Supervisor with an excellent eye for detail and commitment to worker safety. Dedicated to time management and meeting long-term goals through streamlining day-to-day functions. Committed to efficiency and preventive maintenance.

Tour Manager

United States Postal Service, USPS
Cleveland, OH
01.2021 - 01.2023
  • Encouraging Plant Manager/Supervisor with 6 years of experience. Successful at monitoring employee progress and accurate inventory management. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized Plant Supervisor with an excellent eye for detail and commitment to worker safety. Dedicated to time management and meeting long-term goals through streamlining day-to-day functions. Committed to efficiency and preventive maintenance.

Postal Carrier

United States Postal Service, USPS
Austin, TX
06.2015 - 03.2017
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Handled mail and packages with care to prevent damage during delivery.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Planned and cased mail in sequence of delivery for designated route.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.

Mail Handler

United States Postal Service, USPS
Cleveland, OH
06.2008 - 06.2015
  • Forklift and tow-motor certified.
  • Load and unload trucks.
  • Dispatch mail units to ensure the mail makes it proper destination.
  • Used automated mail processing equipment to sort and collate mail.
  • Stamped sealed and sorted mail for delivery to other branches.
  • Dispatch mail units to ensure the mail makes it proper destination.
  • Used automated mail processing equipment to sort and collate mail.
  • Stamped sealed and sorted mail for delivery to other branches.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Developed strategies to speed up mail mail sorting and delivery processes.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Operated mail processing machine to sort and package incoming and outgoing mail.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient. purposes.

Mail Handler

United States Postal Service, USPS
Austin, TX
08.2007 - 06.2008
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Used automated mail processing equipment to sort and collate mail.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Developed strategies to speed up mail mail sorting and delivery processes.
  • Maintained customer satisfaction by responding to customer inquiries and complaints.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Monitored performance of all processing machines to identify and address any operational issues.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Operated mail processing machine to sort and package incoming and outgoing mail.

Mail Handler

United States Postal Service, USPS
Cleveland, OH
10.2000 - 01.2007
  • Forklift and tow-motor certified.
  • Load and unload trucks.
  • Dispatch mail units to ensure the mail makes it proper destination.
  • Used automated mail processing equipment to sort and collate mail.
  • Stamped sealed and sorted mail for delivery to other branches.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Developed strategies to speed up mail mail sorting and delivery processes.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Operated mail processing machine to sort and package incoming and outgoing mail.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Developed strategies to speed up mail mail sorting and delivery processes.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Operated mail processing machine to sort and package incoming and outgoing mail.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.

Mail Processing Clerk

United States Postal Service, USPS
Kansas City, MO
08.1998 - 04.2000
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Set up automated mail-processing systems to maintain smooth sorting operations.
  • Used automated mail processing equipment to sort and collate mail.
  • Monitored performance of junior team members and offered support.
  • Utilized customer service skills to provide exceptional service for repeat clientele.

Education

Associate Supervisor Program - Human Resource Management

United States Postal Service, Cleveland, OH
05.2018

No Degree - Business And Managerial Economics

Lorain County Community College, Elyria, OH
09.2006

Skills

    Budget Administration/ Reporting

    Policy Design & Administration

    Corporate Safety & Security

    Employee & Labor La

    Safety Policies and Procedures

    Critical Thinking

    Productivity Performance

    Duty Assignments

    Plant and Warehouse Operations

    Program Assessment/ Change

    Union Negotiations & Mediations

    Development and Training Programs

Certification

  • Driver training (carrier), United States Postal Service 2015-2018
  • (PIT)Forklift and Tow-motor trained, United States Postal Service 2000-2015

Skills


  • MS Access / PowerPoint / Excel / Word / Publisher


Timeline

Tour Manager - United States Postal Service, USPS
01.2021 - 01.2023
Postal Supervisor - United States Postal Service, USPS
03.2017 - 11.2023
Postal Carrier - United States Postal Service, USPS
06.2015 - 03.2017
Mail Handler - United States Postal Service, USPS
06.2008 - 06.2015
Mail Handler - United States Postal Service, USPS
08.2007 - 06.2008
Mail Handler - United States Postal Service, USPS
10.2000 - 01.2007
Mail Processing Clerk - United States Postal Service, USPS
08.1998 - 04.2000
United States Postal Service - Associate Supervisor Program, Human Resource Management
Lorain County Community College - No Degree, Business And Managerial Economics

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Cheryl Murphy