Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ericke Washington

Graniteville,SC

Summary

Highly skilled Postal Supervisor with background in managing and coordinating postal operations. Experience includes efficient sorting, dispatching and monitoring of mail, as well as staff supervision and training for optimal performance. Strengths lie in leadership, logistics coordination, process improvements, and maintaining high standards of service. Previous roles have demonstrated significant contributions to streamlining processes and enhancing overall productivity levels.

Overview

13
13
years of professional experience

Work History

Postal Supervisor

United States Post Office
Aiken, SC
11.2020 - Current
  • Investigated any reported incidents involving theft or fraud at the facility.
  • Developed and maintained accurate records of employee performance and attendance.
  • Monitored inventory levels of supplies needed for daily operations.
  • Scheduled shifts for post office personnel based on workload demands.
  • Resolved conflicts between customers or employees in a professional manner.
  • Inspected equipment regularly to identify potential safety hazards or maintenance needs.
  • Monitored staff activities to ensure compliance with postal regulations.
  • Supervised daily tasks such as package sorting, loading and unloading trucks.
  • Reviewed customer feedback surveys to identify opportunities for improvement.
  • Evaluated and supervised daily mail operations, including sorting, labeling, and delivery.
  • Conducted regular meetings with post office employees to review procedures, discuss issues, and provide feedback.
  • Ensured that all mail was properly labeled and handled according to USPS standards.
  • Managed a team of up to 15 employees within the postal department.
  • Organized special events such as holiday mailing drives or community outreach projects.
  • Maintained a safe working environment by enforcing safety rules and providing training as needed.
  • Created reports summarizing productivity metrics on a weekly basis.
  • Enabled employees to boost skills by conducting training programs.
  • Supervised and coordinated postal facility's operational, management, and supportive services.
  • Kept shifts properly staffed by creating and distributing work schedules.

Postal Carrier

United States Post Office
Augusta, GA
05.2014 - 11.2020
  • Identified any suspicious activity or persons on route while making deliveries.
  • Provided excellent customer service when interacting with customers regarding postal services offered.
  • Responded quickly to emergency situations involving hazardous materials or dangerous goods shipments.
  • Loaded mail onto truck for delivery route.
  • Stayed up-to-date on changes in USPS regulations related to package handling.
  • Collected mail from post office boxes and delivered it to customers' homes or businesses.
  • Delivered special-handling mail such as certified, insured, registered, and express items.
  • Assisted in training new employees on sorting procedures and delivering routes.
  • Followed safety protocols while delivering packages in high traffic areas.
  • Organized outgoing mail in the correct order for delivery.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Handled undeliverable mail in accordance with established procedures.
  • Delivered mail to residents and business within assigned area.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Provided change-of-address cards and other postal forms upon customer request.
  • Used road maps or GPS to verify routes and designated addresses.

US ARMY

88m Motor, Wi National Guard
Augusta , GA
08.2011 - 06.2015
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated equipment and machinery according to safety guidelines.
  • Completed routine maintenance and repair.
  • Worked with cross-functional teams to achieve goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

Academy Of Richmond County High School
Augusta, GA
05-2011

Some College (No Degree) - Computer Installation And Repair Technology

DeVry University
Downers Grove, IL

Skills

  • Team leadership experience
  • Regulatory adherence
  • Stress management techniques
  • Budgeting and finance
  • Employee Training and Development
  • Environmental Sustainability Practices
  • Critical thinking abilities
  • Safety regulations compliance
  • Communication proficiency
  • Workload prioritization
  • Personnel Supervision
  • Sales Support
  • Budget Administration
  • Mail delivery

References

References available upon request.

Timeline

Postal Supervisor

United States Post Office
11.2020 - Current

Postal Carrier

United States Post Office
05.2014 - 11.2020

US ARMY

88m Motor, Wi National Guard
08.2011 - 06.2015

High School Diploma -

Academy Of Richmond County High School

Some College (No Degree) - Computer Installation And Repair Technology

DeVry University

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Ericke Washington