Edwardo Haynes
Brooklyn,NY
Summary
Motivated Administrative specialist demonstrating success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills. Hardworking and focused veteran professional offering excellent communication, planning and prioritization skills demonstrated through 3 years of performance. Skilled managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Customer-focused Postal Service Clerk with more than 3 of experience within fast-paced, high volume work environments. Highly personable and receptive to customers' needs. Well versed in post office products and services as well as postal regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Postal Supervisor
Air Force
05.2023 - 03.2024
- Enhanced team performance by conducting regular training sessions and offering constructive feedback.
- Boosted employee morale with recognition programs and positive reinforcement techniques.
- Evaluated employee performance regularly, setting clear expectations and goals for continuous improvement.
- Monitored staff productivity, identifying areas for improvement and implementing necessary changes.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Postal Delivery Officer
Air Force
09.2022 - 04.2023
- Boosted safety standards, conducting regular vehicle inspections and adhering to traffic laws during mail deliveries.
- Collaborated with fellow Postal Delivery Officers to ensure seamless coordination and comprehensive coverage of designated territories.
- Kept abreast of changes in postal regulations or technology advancements that could impact job performance or improve overall efficiency levels within the department.
- Managed high volumes of mail during peak seasons while maintaining accuracy rates in sorting processes ensuring timely deliveries.
- Secured and protected military property, assets, and personnel.
- Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
Postal Service Clerk
Air Force
05.2021 - 08.2022
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously in a fast-paced environment without sacrificing precision or professionalism.
- Streamlined package handling processes for improved delivery times and reduced damage incidents.
- Expedited time-sensitive deliveries by accurately identifying priority items during sorting procedures.
Barista
Starbucks
09.2019 - 03.2021
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Barista Shift Supervisor
Starbucks
06.2018 - 06.2019
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
Barista
Starbucks
07.2017 - 06.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Handled cash and processed payments accurately to avoid errors.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
Bachelor of Science - Cybersecurity Technology
University of Maryland - College Park
College Park, MD05.2026
High School Diploma -
Transit Tech Career And Technical Education
Brooklyn, NY06.2015
Skills
- Safety regulations compliance
- Critical thinking abilities
- Employee Training and Development
- Deadline Oriented Approach
- Inventory control knowledge
- Problem-solving abilities
- Conflict Resolution
- Safe Food Handling Practices
- POS Systems
- Leadership experience
Certification
- Food Handler License - 2018
Timeline
Postal Supervisor
Air Force
05.2023 - 03.2024
Postal Delivery Officer
Air Force
09.2022 - 04.2023
Postal Service Clerk
Air Force
05.2021 - 08.2022
Barista
Starbucks
09.2019 - 03.2021
Barista Shift Supervisor
Starbucks
06.2018 - 06.2019
Barista
Starbucks
07.2017 - 06.2018
Bachelor of Science - Cybersecurity Technology
University of Maryland - College Park
High School Diploma -
Transit Tech Career And Technical Education
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