Summary
Overview
Work History
Education
Skills
Timeline
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Cheryl Nelson

St Louis,MO

Summary

Dedicated Accounts Receivable Specialist with many years of professional experience in credit, collections and cash application. Expert in accurately posting payments via bank statements, lock box and credit cards to keep accounts current. Excited to bring talent, leadership, and in-depth knowledge of accounts receivable to growing organization.

Overview

10
10
years of professional experience

Work History

Accounts Receivable Assistant

Roto-Rooter
Hazelwood, MO
07.2021 - 06.2024
  • Followed up on all open items until resolved.
  • Developed relationships with key contacts at client companies to facilitate resolution of issues.
  • Contributed to the development of collection strategies for past due accounts.
  • Processed invoices, payments and credits for customers.
  • Provided customer service by responding to inquiries from clients related to their accounts.
  • Performed credit checks on potential new customers, including reviewing financial statements, trade references and other pertinent documents.
  • Monitored delinquent accounts and escalated collections activity when necessary.
  • Analyzed customer accounts on a regular basis to identify areas of improvement or risk exposure.
  • Updated customer files regularly with current contact information and notes about conversations or interactions with clients.
  • Resolved billing disputes with customers in a timely manner.
  • Processed and mailed customer invoices or e-mailed electronic statements and posted customer payments and submitted bank deposits when received.
  • Generated, mailed and monitored invoices.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Processed credit memos and adjustments according to company policy.
  • Communicated effectively with clients to ensure timely collections.
  • Processed new customer forms to set up accounts in system.
  • Issued monthly statements to clients and followed up on outstanding payments.
  • Maintained detailed records of all accounts receivable transactions.
  • Managed timely invoicing of clients and ensured accurate billing details.
  • Implemented payment reminder system to decrease outstanding receivables.
  • Conducted credit checks on potential clients to assess creditworthiness.

Accounts Receivable Clerk

Ford Hotel Supply
Saint Louis, MO
09.2014 - 03.2020
  • Communicated regularly with vendors regarding invoice processing status updates.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Updated vendor files with new contact information or changes in payment terms upon request.
  • Verified accuracy of invoices and account balances.
  • Responsible for entering customer payments into the accounting software system.
  • Analyzed customer account information to identify discrepancies or trends in payment history.
  • Reviewed all incoming payments for accuracy before posting them into the general ledger system.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
  • Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
  • Reached out to vendors and customers to resolve account problems.

Education

High School Diploma -

Riverview Gardens Sr. High School
St Louis, MO
06-1978

Skills

  • Payment tracking
  • Collections
  • Bank Deposits
  • Confidentiality
  • Invoice Processing
  • Microsoft Office
  • Credit Control
  • Statement issuing
  • Payment management
  • Investigative research
  • Invoicing proficiency
  • Relationship Building
  • Statement preparation
  • Credit management
  • Research and due diligence
  • Accounts receivable expertise
  • Invoice Preparation
  • Payment posting
  • Accounts Receivable
  • Customer Relations
  • Professionalism
  • Handling Confidential Materials

Timeline

Accounts Receivable Assistant

Roto-Rooter
07.2021 - 06.2024

Accounts Receivable Clerk

Ford Hotel Supply
09.2014 - 03.2020

High School Diploma -

Riverview Gardens Sr. High School

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Cheryl Nelson