Cheryl Patterson
Albuquerque,NM
Summary
Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Walgreens pharmacy
Albuquerque, New Mexico
10.2023 - Current
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Verified accuracy of medication labels before they were dispensed to customers.
- Selling medication to the customer.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Assistant Manager
Phree project
Albuquerque, NM, NM
03.2022 - Current
- Collaborated with management on developing strategic plans for achieving goals.
- Supervised daily operations including assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided leadership, insight and mentoring to supply knowledge of various company programs.
Sales Service Specialist
Firestone Auto Care
Albuquerque, NM
04.2021 - 09.2023
- Provided product demonstrations at various locations throughout the assigned territory.
- Developed relationships with key accounts by providing exceptional customer service.
- Collaborated with marketing team to create effective campaigns targeting new markets.
- Responded promptly to customer complaints or concerns in order to maintain positive outcome.
- Resolved customer inquiries in a timely manner while offering solutions that met their needs.
Cahsier
Walmart
Lemon Grove, California
10.2004 - 12.2005
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
3rd Key
Claire's Stores
San Diego, California
09.2003 - 12.2004
- Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales.
- Ensures customer needs are met and complaints are resolved. Being a Retail Third Keyholder opens and closes store when manager or assistant manager are not present.
Education
Association Degree - Automotive Technology
Intellitec College
Albuquerque, NM12-2021
Skills
- Upselling strategies
- Goal-Oriented
- Sales management
- Leads Prospecting
- Customer Assistance
- Cash Handling
- Product Knowledge
- Product and Service Sales
- Ability to Lift 40 pounds
- Reliability
Timeline
Pharmacy Technician
Walgreens pharmacy
10.2023 - Current
Assistant Manager
Phree project
03.2022 - Current
Sales Service Specialist
Firestone Auto Care
04.2021 - 09.2023
Cahsier
Walmart
10.2004 - 12.2005
3rd Key
Claire's Stores
09.2003 - 12.2004
Association Degree - Automotive Technology
Intellitec College