Jaidyn Harris
Summary
Highly dependable and exceptional associate with a demonstrated history of providing exceptional customer service and cultivating solid connections. Boasting superb communication abilities and possessing a sharp analytical mindset. Adept at identifying improvement opportunities and implementing successful solutions. Committed to fostering a positive and prosperous team atmosphere, dedicated to leveraging skills and expertise to drive achievement.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Genesis Health System
04.2023 - 04.2024
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup
- Maintained patient confidentiality when handling records and sensitive data
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed.
Behavioral Health Technician
Genesis Health System
12.2021 - 04.2023
- Demonstrated ability to provide compassionate, patient-centered care and support to individuals with mental health and substance use disorders
- Developed strong interpersonal skills while interacting with clients in a respectful and professional manner
- Maintained accurate documentation of client progress, assessments, treatment plans, and other related records.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
Mobile Sales Consultant
Best Buy
07.2021 - 02.2022
- Identified customer needs and provided product recommendations based on individual requirements
- Monitored industry news sources for emerging technologies that could be incorporated into current offerings
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Utilized sales techniques to increase revenue growth
- Established rapport with clients by providing proactive customer service solutions.
Parts and Services
Honda
12.2019 - 04.2021
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Arts - Neuroscience
Augustana College
Rock Island, IL05.2021
Skills
- Problem-solving skills
- Issue Resolution
- Sales promoting
- Industry Trends
- Upselling strategies
- Customer Satisfaction
- FDA compliance
- Healthcare assistance
- Crisis handling
Timeline
Pharmacy Technician
Genesis Health System
04.2023 - 04.2024
Behavioral Health Technician
Genesis Health System
12.2021 - 04.2023
Mobile Sales Consultant
Best Buy
07.2021 - 02.2022
Parts and Services
Honda
12.2019 - 04.2021
Bachelor of Arts - Neuroscience
Augustana College
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