Cheryl Pickens
Twain Harte,CA
Summary
Dynamic Certified Medical Assistant with extensive experience at Primrose Retirement Communities LLC, excelling in patient documentation and infection control. Proven ability to enhance patient care through effective communication and compassionate support. Skilled in EHR management and vital signs monitoring, ensuring compliance and optimal outcomes in a fast-paced healthcare environment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Primrose Retirement Communities LLC
02.2017 - 09.2025
- EMR and ALIS documentation
- Conducted vital sign assessments and documented changes in patient conditions effectively.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight
- Medication pass Insulin and Narcotics
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Trained new staff
CNA
Bruce Korman
10.2016 - 11.2017
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs
- HIPPA
Sales Executive
Human Resources Department
05.2011 - 04.2016
- Answered all incoming phone calls
- Stocking and pricing
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
Certified Medical Assistant
Bay Clinic
12.2008 - 04.2010
- EMR
- Prepared and administered medications
- Expedited insurance claims
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries.
- Immunizations
- Prepared lab specimens for diagnostic evaluation.
- Measured patient spirometry and EKG's
- Patient education
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Medication Refills
- Referrals
- Oriented and trained new staff
CMA
Ziggy Roman
09.2006 - 12.2008
- EMR/paper documentation
- Vital signs
- Document Intake and discharge process
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections
- Managed prescription refills requests
- Front and Back office skill
- Pre-authorization checks for insurance claims including billing and coding.
Lab Assistant
Hawaii Bio Tech - Bob Burke
11.2007 - 06.2008
- Conducted laboratory tests and procedures to ensure accurate results
- Prepared specimens for testing and analysis.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Recorded and analyzed data to produce reports of results.
Waitress Supervisor
Kevin Blum
03.2005 - 10.2006
- Supervised daily operations, ensuring optimal service delivery and customer satisfaction.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Waitress
Diamond Jims
09.2000 - 04.2003
- POS
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new team members on best practices for service and menu knowledge.
CNA/HHA
Sonora Community Hospital
06.2000 - 03.2002
- Provided direct patient care, ensuring comfort and safety while assisting with daily living activities.
- Monitored vital signs and documented changes in patient conditions for timely interventions.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA
Sonora Community Hospital
08.1994 - 05.1999
- Assisted with daily living tasks and personal care
- Monitored vital signs.
- HIPAA
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy, and Dementia
Education
Certified Medical Assistant - Medical And Clinical Nursing
Stepful
Detroit, MI04-2025
Certified Nurses Aide - Nursing
CaregiverTraining Academy
05-2016
Certified Nurse Assistant - Nursing
Hawaii Institute Healthcare Training Services
Hilo, HI01-2009
Certified Medical Assistant - Nursing
Carrer College of Northern Nevada
Reno, NV02-2006
EMT-P - Medical
Columbia College
Columbia, CA05-1999
Certified Nurse Aide - Nursing
Stanislaus Tuolumne Regional Occupational Program
Sonora California Pat Dean RN01-1995
High School Diploma -
Irvington High School
Fremont, CA06-1980
Skills
- HIPAA compliance
- Patient documentation
- Vital signs, Immunizations, Insulin
- Trainable and a Team player
- EMR / EHR
- Medical terminology knowledge
- Compassionate
- CPR/First Aide
- Polyglot
- Medical office administration
- Medical terminology
- Phlebotomy
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CNA - Certified Nurse Assistant
- CCMA - Certified Clinical Medical Assistant
- Certified Foster Care Parent, State of Alaska - Current 2025
Timeline
Certified Medical Assistant
Primrose Retirement Communities LLC
02.2017 - 09.2025
CNA
Bruce Korman
10.2016 - 11.2017
Sales Executive
Human Resources Department
05.2011 - 04.2016
Certified Medical Assistant
Bay Clinic
12.2008 - 04.2010
Lab Assistant
Hawaii Bio Tech - Bob Burke
11.2007 - 06.2008
CMA
Ziggy Roman
09.2006 - 12.2008
Waitress Supervisor
Kevin Blum
03.2005 - 10.2006
Waitress
Diamond Jims
09.2000 - 04.2003
CNA/HHA
Sonora Community Hospital
06.2000 - 03.2002
CNA
Sonora Community Hospital
08.1994 - 05.1999
Certified Medical Assistant - Medical And Clinical Nursing
Stepful
Certified Nurses Aide - Nursing
CaregiverTraining Academy
Certified Nurse Assistant - Nursing
Hawaii Institute Healthcare Training Services
Certified Medical Assistant - Nursing
Carrer College of Northern Nevada
EMT-P - Medical
Columbia College
Certified Nurse Aide - Nursing
Stanislaus Tuolumne Regional Occupational Program
High School Diploma -
Irvington High School