Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHERYL RICE

Tucson,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Referral Coordinator

Tenet Health
Tucson, AZ
10.2020 - Current
  • Maintained a professional attitude when interacting with external customers such as physicians' offices or insurance companies.
  • Assisted with appeals process when necessary.
  • Created and maintained accurate documentation for all prior authorization activities.
  • Notified ordering providers of denied authorizations.
  • Performed detailed medical reviews of prior authorization request, following established criteria and protocols.
  • Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
  • Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
  • Provided customer service support by responding promptly to provider inquiries regarding authorization status or policy information.

Registered Medical Assistant

Banner Health
Tucson, AZ
11.2010 - 02.2019
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
  • Contacted pharmacies to submit and refill patients' prescriptions
  • Cleaned, restocked and prepared exam rooms and medical equipment
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
  • Assisted with technical treatments and entered information in patient records and charts
  • Assisted patients in preparation for examinations, assessing and recording vital signs.

Registered Medical Assistant

New Pueblo Medicine PC
Tucson, AZ
09.2007 - 10.2010
  • Assisted patients in preparation for examinations, assessing and recording vital signs
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
  • Contacted pharmacies to submit and refill patients' prescriptions
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.

Medical Assistant

Mariposa Medical Center
Tucson, AZ
10.1999 - 09.2007
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
  • Assisted patients in preparation for examinations, assessing and recording vital signs
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.

Education

Associate of Applied Science - Occupational Therapy Assistant

Apollo College
Tucson, AZ
01.1995

Certificate - Medical Assistant

Pima Medical Institute
Tucson, AZ
01.1993

Skills

  • Data entry
  • Insurance precertification processes
  • Medical Terminology
  • Insurance Verification
  • Medical Coding
  • Electronic Medical Records
  • Employee of the month

Timeline

Referral Coordinator

Tenet Health
10.2020 - Current

Registered Medical Assistant

Banner Health
11.2010 - 02.2019

Registered Medical Assistant

New Pueblo Medicine PC
09.2007 - 10.2010

Medical Assistant

Mariposa Medical Center
10.1999 - 09.2007

Associate of Applied Science - Occupational Therapy Assistant

Apollo College

Certificate - Medical Assistant

Pima Medical Institute
CHERYL RICE