Cheryl Sorensen

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Also worked as Bookkeeper, POS, Second Assistant Manager, and Cashier
• Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
• Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
• Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Led meetings 6 times per week with company provided information and data.

Acted as receptionist greeting customers, collected payment and weighing weekly weight loss at 6 meetings per week

• Prepared classroom and materials according to montessori pedagogy and needs of children.
• Monitored and tracked children's progress on daily, weekly and monthly basis.
• Conducted conferences to establish and maintain consistent and clear communication with parents.
• Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines.
• Provided nurturing and stimulating educational environment for students.
• Organized and presented Christmas pageant two years in a row, including singing and choreography for 20 children ages 4-6.