Cheryl Thomas
Summary
Detail-oriented person offering 10+ years of experience reviewing quality assurance materials for a variety of medical practices to ensure conformance with state guidelines. Familiar with developing quality assurance review tools and setting up review systems. Hardworking individual skillful in conducting accurate visual and inspections and preparing and maintaining comprehensive inspection reports and records. Team player committed to collaborating and working cross-functionally to meet all milestones and schedules. Experience scheduling and managing 30+ staff members. Previous responsibilities include hiring and termination. Familiar with operating Microsoft Windows, Excel, PowerPoint, Zoom & FaceBook Live.
Overview
15
15
years of professional experience
Work History
Collaborative Practice Inspector
State Of Alabama Board Of Medical Examiners
09.2003 - 07.2014
- Prepared reports detailing findings of inspections.
- Ensured compliance with Board regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping doctors to understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Improved quality assurance procedures and tools to minimize errors and increase their effectiveness.
- Effectively communicated with doctors, nurse practitioners and office managers to ensure alignment on inspection objectives, requirements, and expectations.
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
- Improved inspection efficiency by implementing advanced inspection tools and techniques.
- Educated co-worker on quality improvement strategies to uplift standards.
- Updated quality control records and reports.
- Provided In-service Education Programs regarding Quality Assurance Processes as directed by the Board.
- Developed multiple Quality Assurance Tools covering various aspects of healthcare and Nursing Practice
Assistant Director of Nursing
Prattville Baptist Nursing Home
08.2000 - 08.2003
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Enhanced staff performance through regular training sessions and professional development opportunities.
- Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
- Optimized staffing levels to maintain an appropriate nurse-to-patient ratio, promoting quality of care without exceeding budget constraints.
- Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
- Planned and assigned workload to 30-person nursing staff to direct patient care.
- Influenced positive change within the organization by championing innovative ideas that led to less call-out outcomes.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Evaluated work performance of 30 nursing personnel to determine wage increases and implement discipline.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Completed Psychotropic and Antipsychotic Drug Monitoring on Residents as required.
Home Health RN Case Manager
Gentiva Home Health Services
01.2000 - 08.2000
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
- Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Ensured compliance with regulatory guidelines governing home healthcare practice through meticulous attention to detail in documentation processes and quality assurance measures.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Educated patients and families on disease processes, medications and treatments.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Delivered after-hours care to patients based on strict on-call rotations.
- Developed and implemented discharge plans to promote continued care after discharge.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Documented patient vitals, behaviors and conditions to communicate concerns to all team members
Alzheimer's Program & Activity Director
Atria Assisted Living-Halcyon
02.1999 - 11.1999
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
- Arranged outings as part of recreational program.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Established partnerships with local organizations to provide additional resources and opportunities for residents'' enrichment.
- Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Created and delivered recreational programs for small and large groups of residents.
- Adapted programming in response to changing resident needs or interests, demonstrating flexibility and a commitment to providing person-centered care.
- Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
- Assisted in maintaining a safe living environment by conducting regular safety checks on equipment used during activity sessions.
- Utilized evidence-based practices in the facilitation of therapeutic interventions designed to alleviate symptoms associated with depression or anxiety disorders.
- Monitored overall health and well-being for participants in activity programs by regularly reviewing medical records and communicating with healthcare providers as needed.
- Solicited input from residents and family members to continually improve the quality of activity offerings, ensuring a high level of satisfaction was maintained.
- Trained and supervised staff to consistently meet performance goals and Resident needs.
- Ensured safety of the Alzheimer's Residents with constant supervision by staff members
Education
Master of Science - Management With Emphasis in HR & Admin
Troy University At Montgomery
Montgomery, AL12.2001
Bachelor of Science - Vocational-Technical Education
Valdosta State University
Valdosta, GA09.1998
Associate of Science - Nursing Science
Troy University At Montgomery
Montgomery, AL12.1978
Skills
- Training and mentoring
- Quality Control
- Ethics and integrity
- Project Management
- Investigative research
- Attention to Detail
- Reporting and analysis
- Presentation Skills
Accomplishments
- Earned Best Practices Award through the Federation of State Medical Boards for Collaborative Practice Seminars, 2012
- Participated in Undercover work for Board, posing as a patient
- Albert Nelson Marquis Lifetime Achievement Award for Career Longevity and Unwavering Excellence in Chosen Fields, 2017
- Marquis Who’s Who in Healthcare for Outstanding Excellence, 1997
- Most Outstanding Health Occupations Program, 1986
- Mrs. Alabama finalist 1982
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Registered Nurse
Certified Alzheimer's Professional Caregiver, Atria - 1997
Timeline
Collaborative Practice Inspector
State Of Alabama Board Of Medical Examiners
09.2003 - 07.2014
Assistant Director of Nursing
Prattville Baptist Nursing Home
08.2000 - 08.2003
Home Health RN Case Manager
Gentiva Home Health Services
01.2000 - 08.2000
Alzheimer's Program & Activity Director
Atria Assisted Living-Halcyon
02.1999 - 11.1999
Master of Science - Management With Emphasis in HR & Admin
Troy University At Montgomery
Bachelor of Science - Vocational-Technical Education
Valdosta State University
Associate of Science - Nursing Science
Troy University At Montgomery
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