Cheryl Zimmer
Wildwood,FL
Summary
Dynamic and results-driven professional with extensive experience at Dollar General, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and train new cashiers effectively. Skilled in cash handling and fostering a positive customer experience, consistently achieving high satisfaction levels through clear communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead, Key Carrier
Dollar General
01.2025 - 01.2026
- Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
- Trained new cashiers on register operations, company policies, and effective customer interaction techniques.
- Processed transactions accurately while maintaining a clean and organized checkout area.
- Managed inventory levels by assisting with stock replenishment and product placement on shelves.
Customer Service Cashier
Circle K
03.2021 - 01.2025
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
- Assisted in inventory management by restocking shelves and monitoring product availability regularly.
Store Associate
Clark's Pump and Shop
08.2019 - 02.2022
- Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
- Trained new cashiers on register operations, company policies, and effective customer interaction techniques.
- Processed transactions accurately while maintaining a clean and organized checkout area.
- Managed inventory levels by assisting with stock replenishment and product placement on shelves.
Education
High School Diploma -
Sussex County Vo-Tech
Sparta, NJ07-1985
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Flexible schedule
- Cash register operation
- Cash handling expertise
- Store opening and closing
- Money handling
- Cashier training
- Product restocking
- Product knowledge
- New hire training
- Payment processing
- Opening and closing procedures
- Cash drawer reconciliation
- Workflow coordination
- Transaction management
- POS systems
- Adaptability and dependability
- Team collaboration
- Merchandise stocking
- POS system operation
- Loss prevention
- Deposit preparation
- Retail merchandising
- Upselling strategies
- Multitasking and organization
- Clear communication
- Empathy and patience
- Customer engagement
Timeline
Cashier Team Lead, Key Carrier
Dollar General
01.2025 - 01.2026
Customer Service Cashier
Circle K
03.2021 - 01.2025
Store Associate
Clark's Pump and Shop
08.2019 - 02.2022
High School Diploma -
Sussex County Vo-Tech