Judith Popp
Citra,FL
Summary
Dedicated cashier with a strong focus on customer service, cash handling, and team collaboration. Proven ability to enhance customer experiences and efficiently manage inventory processes.
Overview
28
28
years of professional experience
Work History
Cashier, Key Carrier, Stocker
Dollar General Market
Citra, Florida
01.2024 - 03.2025
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of checkout area.
- Assisted customers with product inquiries and guided them through store navigation to enhance shopping experience.
- Managed cash drawer and ensured compliance with cash handling procedures to maintain accuracy.
- Stocked shelves and replenished merchandise as needed.
- Collaborated with team members to improve customer service experience and address customer needs effectively.
- Handled returns and exchanges following store policies.
- Supported inventory management through regular stock counts and audits.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise consistently.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Cashier Team Lead, Key Carrier, Stocker
McDonald's Restaurant
Enid, Oklahoma
04.2010 - 12.2012
- Supervised cashier team to ensure efficient customer service during peak hours.
- Trained new cashiers on register operations and customer interaction techniques.
- Managed cash handling procedures to maintain accuracy in daily transactions.
- Resolved customer inquiries and issues to enhance overall satisfaction and loyalty.
- Collaborated with management to streamline checkout processes and improve efficiency.
- Conducted inventory checks to ensure adequate stock of supplies at the front counter.
- Maintained cleanliness and organization of the cashier area for a welcoming environment.
- Implemented staff schedules to optimize coverage during busy shifts and events.
- Performed daily opening and closing procedures for the register area.
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
Firefighter
Fire Rescue Mt. Hope
Mt. Hope , WV
07.2006 - 07.2008
- Responded to emergency calls for fire suppression and rescue operations.
- Conducted safety inspections on firefighting equipment and gear.
- Participated in regular training drills to improve firefighting techniques.
- Assisted in community outreach programs promoting fire safety education.
- Collaborated with team members to develop effective firefighting strategies.
- Operated fire engines and specialized equipment during emergency responses.
- Maintained cleanliness and organization of the fire station facilities.
- Provided first aid and medical assistance at emergency scenes as needed.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Trained continuously to maintain required physical fitness for demanding work.
- Cleaned, serviced, and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
Firefighter
Marion County Fire Rescue
Ocala, Florida
12.1996 - 12.1999
- Responded to emergency calls for fire suppression and rescue operations.
- Conducted safety inspections on firefighting equipment and gear.
- Participated in regular training drills to improve firefighting techniques.
- Assisted in community outreach programs promoting fire safety education.
- Operated fire engines and specialized equipment during emergency responses.
- Collaborated with team members to develop effective firefighting strategies.
- Provided first aid and medical assistance at emergency scenes as needed.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Trained continuously to maintain required physical fitness for demanding work.
- Cleaned, serviced, and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
Education
Popp Christian Academy
05-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Problem resolution
- Inventory management
- Sales support
Timeline
Cashier, Key Carrier, Stocker
Dollar General Market
01.2024 - 03.2025
Cashier Team Lead, Key Carrier, Stocker
McDonald's Restaurant
04.2010 - 12.2012
Firefighter
Fire Rescue Mt. Hope
07.2006 - 07.2008
Firefighter
Marion County Fire Rescue
12.1996 - 12.1999
Popp Christian Academy