Cheryle Castillo
Window Rock,AZ
Summary
Dedicated Assistant Store Manager with proven expertise in cash handling, staff training, and customer complaint resolution. Committed to enhancing store operations and ensuring regulatory compliance for optimal customer satisfaction.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Blakes Lota Burger
Gallup, NM
03.2010 - 04.2025
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new employees on customer service and product knowledge.
- Resolved customer complaints efficiently to maintain satisfaction and loyalty.
- Implemented inventory control measures to reduce waste and improve stock levels.
- Oversaw daily cash handling procedures, ensuring accurate reconciliation and minimizing discrepancies.
- Supported daily store operations and coordinated staff scheduling to streamline workflow.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Ensured compliance with health and safety regulations within the store environment.
Education
High School Diploma -
Pueblo High School
Tucson, AZ05-1994
Skills
- Cash handling
- Staff training
- PPE adherence
- Multitasking Abilities
Timeline
Assistant Store Manager
Blakes Lota Burger
03.2010 - 04.2025
High School Diploma -
Pueblo High School