Cheryl Salsbury
San Jacinto,CA
Summary
Detail-oriented and proactive individual seeking Resident Manager position to utilize strong organizational skills and enthusiasm for tenant satisfaction, contributing to efficient property operations and enhancing resident experience.
Overview
22
22
years of professional experience
Work History
Sales Manager
Pacific Manufactured Homes
Hemet, CA
01.2024 - Current
- Executed sales of manufactured homes while establishing connections with MHP for tenant placement; underwent home listings and provided assistance in land construction.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Performed sales consultations and educated clients on products and services.
- Maintained accurate records of all transactions between customers and company representatives.
Resident Manager
Trailer Rancho RV Park
Encinitas, CA
06.2007 - 01.2024
- Managed resident accounts, ensured regulatory compliance and dealt with delinquent accounts
- Supported the corporate office with marina management, and multiple communities as an interim manager by providing operational assistance.
- Provided customer service and responded to tenant inquiries regarding maintenance, rent payments, or other issues.
- Conducted regular property inspections and reported any necessary repairs or improvements.
- Developed and enforced policies to ensure the safety of tenants and compliance with local, county and federal laws.
- Maintained accurate records of all rental agreements, leases, and tenant information.
- Coordinated with contractors for needed repairs or renovations on the property.
- Ensured that all common areas were kept clean and in good repair at all times.
- Leased and screened prospective tenants by verifying references and conducting background checks.
- Maintained updated resident records and coordinate move-in and move-out logistics.
Resident Manager
Consolidated Management
Southfield, MI
03.2003 - 05.2007
- Performed end-to-end tasks related to apartment leasing such as rent collection, handling delinquencies, managing lease renewals, maintaining positive tenant relations. Implemented market surveys to stay updated on competition. Collaborated effectively with the maintenance supervisor for smooth turnovers and timely property maintenance while coordinating with vendors for any required repairs or replacements.
- Conducted regular property inspections and reported any necessary repairs or improvements.
- Provided customer service and responded to tenant inquiries regarding maintenance, rent payments, or other issues.
- Ensured that all common areas were kept clean and in good repair at all times.
- Facilitated communication between tenants and landlords to resolve conflicts peacefully.
Education
Occupational License - Manufactured Home Sales And Laws
California Manufactured Housing Education
Huntington Beach, CA03-2024
Accredited Resident Manager - Residential Management
Institute of Real Estate Management
Chicago, IL01.2020
Real Estate License - Real Estate
Mira Costa Community College
Oceanside, CA01.2017
Skills
- Leasing Administration
- Tenant Relations
- Maintenance Coordination
- Regulatory Compliance
- Community Management
- Goal Setting
Timeline
Sales Manager
Pacific Manufactured Homes
01.2024 - Current
Resident Manager
Trailer Rancho RV Park
06.2007 - 01.2024
Resident Manager
Consolidated Management
03.2003 - 05.2007
Occupational License - Manufactured Home Sales And Laws
California Manufactured Housing Education
Accredited Resident Manager - Residential Management
Institute of Real Estate Management
Real Estate License - Real Estate
Mira Costa Community College
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