Cherysh Gonzales
Medical Assistant
San Tan Valley,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Server
Denny's Restaurants Franchise Association
Scottsdale, AZ
10.2020 - 03.2021
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Checked identification to enforce age regulations for alcoholic beverages.
- Greeted and maintained relationships with regular customers.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Prepared beverages and filled food orders for customers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Owner/Operator
Things2Cherysh
Phoenix, AZ
02.2018 - 02.2020
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Kept all equipment functional and well-organized to promote business performance.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Protected products from damage by using proper packaging and bagging techniques.
- Processed customer payments, generated bills.
- Personalized approaches and package offerings based on customer stated desires to more effectively target sales pitches.
- Assisted customers in making informed purchase choices and selecting products.
Education
High School Diploma -
Liberty High School
Globe, AZ 08.2004 - 05.2008
Certification - Medical Assisting
UEI College - Fresno
Phoenix, AZ 09.2020 - 06.2021
Skills
Completing insurance forms
EMR / EHR
Insurance claims
Monitoring patient progress
Antigen testing
Electronic health records
Medical office administration
Patient Assessments
Laboratory maintenance
Lab equipment operation
Knowledge of EKG rhythm interpretation
Direct Patient Care
Compassionate caregiver
Patient Scheduling
Relationship-Building
Basic math
Chronic disease management
Medical Records Management
Phlebotomy
Simple dressings
Payment collection
Teamwork
Computer proficiency
Flexible & Adaptable
Verbal and written communication
Removing sutures
Vaccine administration
Infant vitals monitoring
Collecting vitals
Care Plan Development
Infection control measures
Otoscope use
Performing EKGs
Diabetes and nutrition education
Sanitation
Vision screenings
First Aid and CPR
Accomplishments
- Recognized for outstanding dedication, received Honor Roll and perfect attendance.
Maintained Honor Roll and Perfect attendance
Maintained Honor Roll by performing at my best and made my schooling my number one priority.
Timeline
Server
Denny's Restaurants Franchise Association
10.2020 - 03.2021
Certification - Medical Assisting
UEI College - Fresno
09.2020 - 06.2021
Owner/Operator
Things2Cherysh
02.2018 - 02.2020
High School Diploma -
Liberty High School
08.2004 - 05.2008