Summary
Overview
Work History
Education
Skills
Timeline
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Chesleigh Apala

Ardmore

Summary

Experienced with team leadership, inventory management, and customer service. Utilizes strategic planning and staff training to enhance store operations and customer satisfaction. Track record of maintaining high standards and fostering teamwork for optimal results.

Overview

4
4
years of professional experience

Work History

Server

Two Frogs
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Floor Manager

Fish Tales Restaurant
05.2021 - Current
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Assistant Manager

Dairy Queen Grill & Chill
03.2023 - 08.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Science - Science

Murray State College
Ardmore, OK
05-2025

Skills

  • Strong work ethic
  • Employee management
  • Money handling
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Two Frogs
09.2024 - Current

Assistant Manager

Dairy Queen Grill & Chill
03.2023 - 08.2023

Floor Manager

Fish Tales Restaurant
05.2021 - Current

Associate of Science - Science

Murray State College

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Chesleigh Apala