Chester Gerbensky
New Berlin
Summary
Results-oriented Assistant Manager with 6 years of experience in Training and Hiring Management, complemented by 2 years as Bar Manager. Expertise in daily operations, team building, and enhancing customer relations. Proven ability to drive financial and organizational performance through effective management of controllables and weekly P&L reviews. Skilled in adapting to new environments and retraining staff to meet operational standards.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Lowlands Group
05.2015 - Current
- Managed daily operations to ensure efficiency and compliance with company policies.
- Facilitated performance reviews, providing constructive feedback to enhance employee development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Enhanced customer satisfaction through proactive issue resolution and service excellence initiatives.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Legal Office Intern
Foley & Lardner
10.2012 - 02.2014
- Assisted in document preparation and formatting for client meetings and presentations.
- Conducted research on legal precedents to support attorneys in case preparation.
- Drafted routine correspondence, enhancing communication efficiency within the office.
- Collaborated with team members to streamline administrative processes for improved workflow.
- Sorted, organized, and maintained files.
Education
No Degree - Cognitive Psychology
Marquette University
Milwaukee, WIHigh School Diploma -
Waukesha South Highschool
Waukesha06-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Task delegation
- Staff training and development
Timeline
Assistant Manager
Lowlands Group
05.2015 - Current
Legal Office Intern
Foley & Lardner
10.2012 - 02.2014
No Degree - Cognitive Psychology
Marquette University
High School Diploma -
Waukesha South Highschool