Chetehya Tucker
Summary
Detail-oriented Sr. Administrative Assistant with healthcare administration experience supporting physicians, executives, and clinical teams. Manages complex Outlook calendars, QGenda scheduling, onboarding, and confidential records. Coordinates across departments and time zones to maintain accurate daily operations.
Overview
6
6
years of professional experience
Work History
Sr. Administrative Assistant
Children's Hospital Los Angeles
08.2024 - Current
- Skillfully manage the outlook calendars of the Chief Physician, division executives, and 15 physician faculty members, strategically coordinating meetings, speaking engagements, appointments, etc. across global time zones.
- Managed faculty QGenda schedule, coordinating clinic and service trades, time off requests, and leaves while compiling and formatting data into an easily readable paper schedule.
- Onboarded newly hired physicians by liaising with contracts, credentialing entities, and department-specific information systems, generating orientation schedules, and fulfilling stationery and equipment requests.
- Thoroughly process physician changes in status, i.e. leave of absence, termination, change in FTEs, and promotions.
- Assist clinical staff with managing PFT files, ordering 60+ overdue sleep study orders a month, and compiling patient cancellation data across providers.
- Computed formulas in Excel to accurately track physician vacation balances each month across 3 fiscal year settings.
- Maintained departmental budget through credit card reconciliation and check distribution.
- Liaised with vendors/suppliers, establishing relationships, overseeing contract execution, and providing correspondence to the CHLA contract committee.
- Render complex excel reports through imported data from various clinics across the division.
Human Resources Administrator | Entry Level Accountant
Six Flags, Inc
Atlanta, Ga
10.2022 - 07.2024
- Host job fairs and other hiring events to facilitate community partnerships with local businesses and community leaders.
- Schedule and conduct in-person and virtual interviews with potential candidates and facilitate interviews for applicable department personnel.
- Submitted background checks, initiated onboarding, scheduled processing, and verified payroll for hireable candidates.
- Obtained, verified, and maintained applicant paperwork and I-9s to establish employee files and conduct routine audits.
- Analyzed staffing reports, supported recruitment planning, and published job postings to attract qualified candidates.
- Access POS of joint park operations for Six Flags Over Georgia and Six Flags White Water compiling the data of 10 park terminals to record daily park attendance and revenue.
- Enter cashier till adjustments as instructed by internal audit and daily operation deposits and enter applicable manual sales.
- Differentiated park attendance based on ticket type to improve reporting accuracy.
Creative Director (Volunteer)
Impact Global, Inc (Non-Profit)
01.2023 - 01.2025
- Oversee content produced, edited, and published on client website and across multiple media platforms; curate valuable content to increase growth and maintain recurring interest.
- Coordinated and designed an engaging film studio setup, enhancing overall production quality.
- Facilitated collaboration among team members, resulting in more effective media production efforts.
- Program media schedules based on analytics via geographic location and intended audience.
- Utilized extracted data to develop new strategies and identify specific areas for improvement.
- Assess organization goals and growth quarterly and provide documentation via Microsoft Excel.
- Develop and amend SOPs for various constituents of the media team.
- Operated standard cameras and utilized video and photography editing software for content creation.
- Establish and maintain a standard filing system for media and word files.
Formula Technician
Children's Healthcare of Atlanta
Atlanta
10.2021 - 01.2022
- Access patient charts and diet plans via EPIC.
- Distributed over 60 vials of infant formula and other supplements daily to support patient nutritional needs.
- Managed inventory by ordering formula, supplements, lab, and office supplies aligned with patient trends and departmental needs using Workday and Lawson.
- Sterilized equipment and measured products to ensure compliance with dietary requirements established by dietitians.
- Perform standard clerical tasks by filing documents, updating logs, entering data via hospital database, and operating a multi-line phone system.
Supervisor
The Whole Dog Market
01.2021 - 10.2021
- Manage an intimate team of sales associates by delegating necessary tasks in accordance with store needs.
- Diligently and attentively train newly hired sales associates.
- Actively resolve customer complaints and inquiries.
- Managed daily operations for repeat customer accounts, enhancing customer retention.
- Executed tasks to maintain store efficiency, including customer checkout assistance, display creation, and inventory stocking, improving overall workflow.
- Provided accurate and thorough information to customers to facilitate informed purchases and increase company revenue.
- Generate and manage spreadsheets to compile store inventory, upcoming client orders, and incoming supplier shipments.
- Handled the review and issuance of purchase orders with vendors and processed incoming inventory.
Patient Liaison
WellStar Hospital
07.2020 - 04.2021
- Fostered positive interactions with patients, family, and nursing staff to promote a welcoming environment.
- Coordinated meal ticket arrangement with patient trays to ensure timely delivery and satisfaction.
- Deliver over 80 patient trays daily for breakfast and lunch services.
- Maintained an organized stockroom to streamline cafeteria operations and improve service delivery.
Education
B.S. - Biology
University of West Georgia
Skills
- Event planning and management
- QGenda familiarity
- Workday expertise
- Epic system knowledge
- Cerner knowledge
- Microsoft Office Suite proficiency
- Outlook proficiency
- Google Workspace skills
- HIPAA compliance
- Data analysis
- Supply chain management
- Time management
- Attention to detail
- Customer service
- Critical thinking skills
- PeopleSoft experience
- UKG (UltiPro) expertise
Accomplishments
- (2025-2026) Children's Hospital Los Angeles: Successfully facilitated the promotion of 4 faculty physicians from assistant to associate professor titles as well as onboarded 2 new hires.
- (2024) Children's Hospital Los Angeles: Diligently reconciled over $20,000 of back expenses on company card.
- (2023) Impact Global: Established a SOP for media operations and created an entire filing system for organization files and media across 5 year span.
- (2023) Team Member of The Year (Six Flags, Inc): Nominated as a representative on behalf of the HR department for going above and beyond, lending a helping hand, taking initiative, and being a diligent team player.
- (2021) Key Holder (Whole Dog Market): Awarded a leadership position after an active three months of employment.
Timeline
Sr. Administrative Assistant
Children's Hospital Los Angeles
08.2024 - Current
Creative Director (Volunteer)
Impact Global, Inc (Non-Profit)
01.2023 - 01.2025
Human Resources Administrator | Entry Level Accountant
Six Flags, Inc
10.2022 - 07.2024
Formula Technician
Children's Healthcare of Atlanta
10.2021 - 01.2022
Supervisor
The Whole Dog Market
01.2021 - 10.2021
Patient Liaison
WellStar Hospital
07.2020 - 04.2021
B.S. - Biology
University of West Georgia